topic Re: Layer list not respect layer's visibility settings when layer's refresh interval is enabled in ArcGIS Dashboards Questions

Layer list not respect layer's visibility settings when layer's refresh interval is enabled

RoseZhou2 — Wed, 06 Apr 2022 13:57:26 GMT

Hello:

We are using ArcGIS Enterprise 10.8.1 Dashboard. The web map has a few layers, all have been set visibility range. One of the layer also set the Refresh Interval to 1 minute. In the Web Map, when zoomed out, we can see those layers are in light grey color in the Contents tab. But in Dashboard, when zoomed out, all other layers show light grey color in the Layer List widget as expected, but the layer with Refresh Interval settings is not greyed out in the Layer List widget.

Is this a bug?

Any information is greatly appreciated.

Regards

Rose

Re: Layer list not respect layer's visibility settings when layer's refresh interval is enabled

RoseZhou2 — Wed, 06 Apr 2022 19:14:57 GMT

ESRI Canada Tech Support was able to re-produce this issue in ArcGIS Enterprise 10.8.1, but not in 10.9.1. So it seems a bug in ArcGIS Enterprise 10.8.1 Dashboard.

Rose

Re: Layer list not respect layer's visibility settings when layer's refresh interval is enabled

RoseZhou2 — Fri, 08 Apr 2022 17:50:01 GMT

ESRI has confirmed it's a bug and has logged a bug:

BUG-000148341: ArcGIS Enterprise Portal 10.8.1 - Dashboard: Layers List widget doesn’t respect the layer's visibility settings when it has a refresh interval set in the source web map
Regards

Rose