topic Re: how to solve can't access data in ArcGIS Dashboards Questions

how to solve can't access data

mohammedalmaktoumi — Wed, 08 Jul 2020 13:26:48 GMT

hi,

I am facing " can't access data" when I try to create own dashboard.

regards,

Re: how to solve can't access data

DerekLaw — Wed, 08 Jul 2020 14:31:04 GMT

Hi Mohammed,

> I am facing " can't access data" when I try to create own dashboard.

At which point in the authoring process of a dashboard do you see this message? When trying to configure an element in dashboard? Which element? FYI: in general, ArcGIS Dashboards supports feature and image layers,

Understand data sources—ArcGIS Dashboards | Documentation

Hope this helps,

Re: how to solve can't access data

mohammedalmaktoumi — Wed, 08 Jul 2020 15:23:09 GMT

Thank Derek for your quick replay,

actually, when I configure an element :

1- using statistics in any widgets for example ( feature or group values )

2- when I try to filter any widget using map extent it even sometime the layer not appear at even after remove the action.

appreciated your support.

Re: how to solve can't access data

DerekLaw — Fri, 10 Jul 2020 05:10:51 GMT

Hi Mohammed,

The error message you posted suggests that the data you want to use in the element is not supported or not accessible.

What kind of data are you trying to use? Please see the link I referenced previously.
Have you checked that you have access permissions to the data?

Hope this helps,

Re: how to solve can't access data

mohammedalmaktoumi — Sun, 12 Jul 2020 06:58:26 GMT

dear,

I think my issues in type of layer, could you please explain how can create feature service.

Re: how to solve can't access data

mohammedalmaktoumi — Sun, 12 Jul 2020 10:01:22 GMT

Re: how to solve can't access data

mohammedalmaktoumi — Sun, 12 Jul 2020 10:08:23 GMT

Re: how to solve can't access data

DerekLaw — Mon, 13 Jul 2020 02:05:15 GMT

Hi Mohammed,

> I think my issues in type of layer, could you please explain how can create feature service.

Please review this help topic,

Feature layers—ArcGIS Online Help | Documentation

Hope this helps,

Re: how to solve can't access data

mdrivera — Mon, 09 Aug 2021 17:37:31 GMT

How did you solve this issue?

Re: how to solve can't access data

DIONYSIOSKERASIDIS — Wed, 18 Aug 2021 12:37:43 GMT

Hi guys

Although i had a very thorough research an a lot of forums no solution was found. After making my own research the problem seems to be ''data store'' and data communication especially if host your data on SDE drive. Easiest workaround is just RE SHARE your service with no amendments on it.

Re: how to solve can't access data

SimonSchütte_ct — Fri, 13 May 2022 10:12:19 GMT

Here are a few possible solutions:

- Did you override your data source feature layer? When you have tables attached to it, check the table order. Assign layer IDs: https://pro.arcgis.com/en/pro-app/latest/help/sharing/overview/assign-layer-ids.htm#ESRI_SECTION1_11B19A48477F49FDBD61038AE0B851B2

- If you use Views in an EGDB, Register the Views prior (!) adding the Tables to your Map in ArcGIS Pro for publishing or check the Data Source for your Layers to make sure the registered Geodatabase View is used and not the "normal" database view

- https://support.esri.com/en/technical-article/000023698

Re: how to solve can't access data

blackhover — Fri, 13 May 2022 15:53:46 GMT

This Works When you hit the error for can't access data in the dashboard, what i found out was at some point when you share the data to the public it stops letting the dashboard see the information. After changing it back to the owner or org you can see it again but if you want to share it at any point you can't anymore. There may need to be a fix for this.

Re: how to solve can't access data

JoeStefanoni — Fri, 28 Feb 2025 19:28:11 GMT

I'm having the same issue with a data layer. It displays fine in an Indicator and a Series Chart but when I select a subset through a category selector, the Indicator updates to the new grouping (in this case a county in New Jersey) but the Series Chart does not update and I get the cannot access data error. I would think both items relying on this dataset wouldn't work but it's just the series chart.