https://community.esri.com/t5/arcgis-dashboards-questions/dashboard-showing-incorrect-count/m-p/1117828#M5401 <P>Hi&nbsp;<a href="https://community.esri.com/t5/user/viewprofilepage/user-id/490443">@AnnieD_WLP</a>&nbsp;, thanks for reaching out! There was an update on map extent filter handling in the last release, where in certain scenarios, the extent filter will return approximate results. Refer to doc <A href="https://doc.arcgis.com/en/dashboards/create-and-share/configuring-actions-on-dashboard-elements.htm#ESRI_SECTION1_A8948E0885C244B1B28D7BD8B4E86166" target="_self">here</A>:&nbsp;</P><BLOCKQUOTE><H3>Map extent filters for public dashboards</H3><P>For publicly shared dashboards to be able to perform and scale for high demand and large amounts of traffic, the following are considerations and best practices to follow when using map extent filters:</P><UL><LI>Map layers should be visible when the dashboard loads. Ensure the<A href="https://doc.arcgis.com/en/arcgis-online/create-maps/organize-layers-mv.htm" target="_blank" rel="noopener">layer visibility</A>is turned on in the map and is in the<A href="https://doc.arcgis.com/en/arcgis-online/create-maps/set-transparency-and-visible-range-mv.htm" target="_blank" rel="noopener">visible range</A>.</LI><LI>Target elements should have their data source based on a<A href="https://doc.arcgis.com/en/dashboards/get-started/understand-data-sources.htm#ESRI_SECTION1_B85BAC60005C4817A0CCB78C4409E8F4" target="_blank" rel="noopener">map's operational layer</A>.</LI><LI>Avoid targeting elements that have their data source based on a<A href="https://doc.arcgis.com/en/dashboards/get-started/understand-data-sources.htm#ESRI_SECTION1_92029CA5A3124968A1F867D2B6D61FE8" target="_blank" rel="noopener">stand-alone layer</A>,<A href="https://doc.arcgis.com/en/dashboards/get-started/understand-data-sources.htm#ESRI_SECTION1_73D33C15F40846E2B591B870E2AFD6E1" target="_blank" rel="noopener">data expression</A>, or a map's operational layer that is not visible on the map.</LI></UL><DIV class=""><H5>Note:</H5><P>When a map extent filter does not follow these considerations, the resulting values on target elements may be approximate.</P><P>&nbsp;</P></DIV></BLOCKQUOTE><DIV class=""><P>From your description, however, it sounds like your dashboard is private, in which case that would be a bug. We are currently working on the issue and are targeting a fix for the upcoming December release. After the release, you should go back to seeing accurate results. Thanks!&nbsp;</P></DIV> Wed, 17 Nov 2021 19:14:22 GMT Soobin-Choi 2021-11-17T19:14:22Z https://community.esri.com/t5/arcgis-dashboards-questions/dashboard-showing-incorrect-count/m-p/1116357#M5383 <P>I developed a Dashboard early this year 2021. Everything checked and worked fine. Recently noticed the indicator and series chart showing incorrect information. My indicator and chart dynamically change based on map view extent. For example, there are 4 points showing in map view, my indicator and chart showing 7 or other amount instead of 4 counts. It took me some time to realize the program may use a bigger map view extent extract features to report. Anybody has similar issue? What happened to the new release Dashboard?</P> Fri, 12 Nov 2021 16:09:32 GMT https://community.esri.com/t5/arcgis-dashboards-questions/dashboard-showing-incorrect-count/m-p/1116357#M5383 AnnieD_WLP 2021-11-12T16:09:32Z https://community.esri.com/t5/arcgis-dashboards-questions/dashboard-showing-incorrect-count/m-p/1117828#M5401 <P>Hi&nbsp;<a href="https://community.esri.com/t5/user/viewprofilepage/user-id/490443">@AnnieD_WLP</a>&nbsp;, thanks for reaching out! There was an update on map extent filter handling in the last release, where in certain scenarios, the extent filter will return approximate results. Refer to doc <A href="https://doc.arcgis.com/en/dashboards/create-and-share/configuring-actions-on-dashboard-elements.htm#ESRI_SECTION1_A8948E0885C244B1B28D7BD8B4E86166" target="_self">here</A>:&nbsp;</P><BLOCKQUOTE><H3>Map extent filters for public dashboards</H3><P>For publicly shared dashboards to be able to perform and scale for high demand and large amounts of traffic, the following are considerations and best practices to follow when using map extent filters:</P><UL><LI>Map layers should be visible when the dashboard loads. Ensure the<A href="https://doc.arcgis.com/en/arcgis-online/create-maps/organize-layers-mv.htm" target="_blank" rel="noopener">layer visibility</A>is turned on in the map and is in the<A href="https://doc.arcgis.com/en/arcgis-online/create-maps/set-transparency-and-visible-range-mv.htm" target="_blank" rel="noopener">visible range</A>.</LI><LI>Target elements should have their data source based on a<A href="https://doc.arcgis.com/en/dashboards/get-started/understand-data-sources.htm#ESRI_SECTION1_B85BAC60005C4817A0CCB78C4409E8F4" target="_blank" rel="noopener">map's operational layer</A>.</LI><LI>Avoid targeting elements that have their data source based on a<A href="https://doc.arcgis.com/en/dashboards/get-started/understand-data-sources.htm#ESRI_SECTION1_92029CA5A3124968A1F867D2B6D61FE8" target="_blank" rel="noopener">stand-alone layer</A>,<A href="https://doc.arcgis.com/en/dashboards/get-started/understand-data-sources.htm#ESRI_SECTION1_73D33C15F40846E2B591B870E2AFD6E1" target="_blank" rel="noopener">data expression</A>, or a map's operational layer that is not visible on the map.</LI></UL><DIV class=""><H5>Note:</H5><P>When a map extent filter does not follow these considerations, the resulting values on target elements may be approximate.</P><P>&nbsp;</P></DIV></BLOCKQUOTE><DIV class=""><P>From your description, however, it sounds like your dashboard is private, in which case that would be a bug. We are currently working on the issue and are targeting a fix for the upcoming December release. After the release, you should go back to seeing accurate results. Thanks!&nbsp;</P></DIV> Wed, 17 Nov 2021 19:14:22 GMT https://community.esri.com/t5/arcgis-dashboards-questions/dashboard-showing-incorrect-count/m-p/1117828#M5401 Soobin-Choi 2021-11-17T19:14:22Z