https://community.esri.com/t5/arcgis-dashboards-questions/two-different-scale-bars-being-created/m-p/1083832#M4863 <P>We've encountered an issue with Scale Bars. When accessing our Dashboards&nbsp;publicly a second scale bar is generated in US Standard units (i.e. miles).</P><P>We've been unable to find a way to stop this&nbsp;<EM>duplicate</EM> scale bar being rendered. We can mitigate the issue by switching to Line over Ruler, but the only solution to prevent US unit being displayed publicly is by disabling scale bars entirely (or logging into our organisation).</P><P><STRONG>Organisational User:</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AdamR_1-1627530761273.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/19621i799F0534495F8C6A/image-size/medium?v=v2&amp;px=400" role="button" title="AdamR_1-1627530761273.png" alt="AdamR_1-1627530761273.png" /></span></P><P><STRONG>Public User - Ruler:</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AdamR_2-1627530778490.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/19622i7CEF54CFEC725849/image-size/medium?v=v2&amp;px=400" role="button" title="AdamR_2-1627530778490.png" alt="AdamR_2-1627530778490.png" /></span></P><P><STRONG>Public User - Line </STRONG>(Possible solution)<STRONG>:</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AdamR_0-1627530691220.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/19620iF615919E4A65ADA2/image-size/medium?v=v2&amp;px=400" role="button" title="AdamR_0-1627530691220.png" alt="AdamR_0-1627530691220.png" /></span></P><P>&nbsp;</P><P>Does anyone know of a solution or workaround for this issue? Quite annoying.</P> Thu, 29 Jul 2021 21:30:09 GMT AdamR 2021-07-29T21:30:09Z https://community.esri.com/t5/arcgis-dashboards-questions/two-different-scale-bars-being-created/m-p/1083832#M4863 <P>We've encountered an issue with Scale Bars. When accessing our Dashboards&nbsp;publicly a second scale bar is generated in US Standard units (i.e. miles).</P><P>We've been unable to find a way to stop this&nbsp;<EM>duplicate</EM> scale bar being rendered. We can mitigate the issue by switching to Line over Ruler, but the only solution to prevent US unit being displayed publicly is by disabling scale bars entirely (or logging into our organisation).</P><P><STRONG>Organisational User:</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AdamR_1-1627530761273.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/19621i799F0534495F8C6A/image-size/medium?v=v2&amp;px=400" role="button" title="AdamR_1-1627530761273.png" alt="AdamR_1-1627530761273.png" /></span></P><P><STRONG>Public User - Ruler:</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AdamR_2-1627530778490.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/19622i7CEF54CFEC725849/image-size/medium?v=v2&amp;px=400" role="button" title="AdamR_2-1627530778490.png" alt="AdamR_2-1627530778490.png" /></span></P><P><STRONG>Public User - Line </STRONG>(Possible solution)<STRONG>:</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AdamR_0-1627530691220.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/19620iF615919E4A65ADA2/image-size/medium?v=v2&amp;px=400" role="button" title="AdamR_0-1627530691220.png" alt="AdamR_0-1627530691220.png" /></span></P><P>&nbsp;</P><P>Does anyone know of a solution or workaround for this issue? Quite annoying.</P> Thu, 29 Jul 2021 21:30:09 GMT https://community.esri.com/t5/arcgis-dashboards-questions/two-different-scale-bars-being-created/m-p/1083832#M4863 AdamR 2021-07-29T21:30:09Z https://community.esri.com/t5/arcgis-dashboards-questions/two-different-scale-bars-being-created/m-p/1085541#M4891 <P>ESRI believe it to be a bug and are investigating the issue.</P><P>The recommended solution is to either:&nbsp;</P><OL><LI>Implement the Scale Bar - Ruler (which is aesthetically better but doesn't resolve the issue) or</LI><LI>Delete the Scale Bar until a fix is found.</LI></OL> Tue, 03 Aug 2021 22:38:30 GMT https://community.esri.com/t5/arcgis-dashboards-questions/two-different-scale-bars-being-created/m-p/1085541#M4891 AdamR 2021-08-03T22:38:30Z