topic Re: How do you change date format to dd-mm-yyyy? in ArcGIS Dashboards Questions

How do you change date format to dd-mm-yyyy?

Anneka_France — Mon, 15 Mar 2021 19:50:54 GMT

The date on our dashboards is appearing in the US format mm-dd-yyyy, even though we are in the UK and the system locale is set to en-GB. Is there a way to change the date format to UK dd-mm-yyyy?

Re: How do you change date format to dd-mm-yyyy?

CraigRussell — Tue, 16 Mar 2021 00:26:08 GMT

Hi Anneka

Is the number and date format set to Great Britain in your organisation settings, as well as for each user?

Organization > Settings > General

Organization > Members > View Profile > Settings:

Cheers

Craig

Re: How do you change date format to dd-mm-yyyy?

Anneka_France — Tue, 16 Mar 2021 08:15:13 GMT

Hi @CraigRussell,

Yes, our organisation default language is set to English - English and number and date is set to Great Britain - Great Britain. We've checked our individual profiles and they are also using the same settings. We've even made sure that the date is in UK format in the layer pop ups, but no luck.

When logged in or out on different devices the date still appears in US format. Is this a bug? It is essential that we can change the date format in our dashboards to avoid confusion for our British and European users. If the dashboard cannot automatically update the date settings based on the users locale, then there should be a setting to override this or the date should be shown in written format e.g. 16th March 2021.

Thanks for your help

Re: How do you change date format to dd-mm-yyyy?

CraigRussell — Wed, 17 Mar 2021 00:49:18 GMT

I tested this in AGOL and found that when number and date is set to Great Britain - Great Britain in my profile, I do in fact get US date format:

This appears to be a bug.

However, if you change the number format to Australia - Australia, you should get the correct date format:

Maybe try this and see if it is a workable solution in the interim?

Re: How do you change date format to dd-mm-yyyy?

Anneka_France — Fri, 19 Mar 2021 08:55:32 GMT

Hi @CraigRussell,

That solution works in the meantime. Has this bug been logged and do you know when it will be resolved?

Thanks!

Re: How do you change date format to dd-mm-yyyy?

CraigRussell — Sun, 21 Mar 2021 23:23:38 GMT

Hey Anneka

You should log this with your local support provider, then you'll get updates on resolution timeframes etc.

Craig

Re: How do you change date format to dd-mm-yyyy?

PeterKT — Wed, 07 Apr 2021 01:48:33 GMT

We've had an AGOL organisation for years and no matter what we do it's sticks with US date formats.

"Number and Date Format" in both organisation and profile set to "Australia - Australia" and it still results in mm/dd/yyyy .

It's now still happening in the beta dashboard.

Even if mmm dd yyyy was offered.....

Beta dashboard list (7 April)

Re: How do you change date format to dd-mm-yyyy?

DebSF — Mon, 19 May 2025 15:12:22 GMT

@Anneka_France Did you ever get this resolved/logged as a bug? I'm having the same issue - date is set everywhere on my laptop, browser and AGOL as UK, but dates in pop-ups, dashboards etc showing as US format.

I've just tried the workaround to changing to Australia and it's showing in the correct DD/MM/YYYY now, but ideally wouldn't need to do that!