OpsDashboard won't load data-->FF & IE

ShawnCarson — Tue, 23 Oct 2018 21:43:50 GMT

Hello All:

Hope someone can provide some insight to the below, its got me stumped.

Getting Error:

"Some data services used by Operation View are slow to respond or may no longer....." (full message below)

Details:

I have shared the webmap, hosted featureservice and Dashboard with two groups in my AGOL organization.

I am getting an error when url is accessed in Firefox(56.0) or IE(11.2551.14393.0).

Chrome is fine.

Error happens regardless if I log into my agol account first or not.

If I make the data public, the Ops Dashboard load with no errors in FF & IE.

I am using the desktop version of Dashboard ( Single Display Dashboard)

Product Version 10.3.4.1523

Runtime Version 10.2.5.1069

*************Full Error in FF & IE:

Operations Dashboard

Some data services used by the Operation View are slow to respond or may no longer be accessible. Please contact the owner of the Operation View you are trying to open for optimization.

**************Dev tools in the browser gave me the below

Loading failed for the <script> with source “https://crhgis.maps.arcgis.com/apps/dashboard/js/jsapi/esri/core/request/js/arcgisonline/config.js”.iframe.html:8

Loading failed for the <script> with source “https://cdn-a.arcgis.com/cdn/1872D79/js/jsapi/arcgisonline/nls/base_en-us.js”. iframe.html:1

Source map error: request failed with status 404 Resource URL: https://crhgis.maps.arcgis.com/apps/dashboard/libs/ember/ember.min.js Source Map URL: ember.min.map[Learn More]

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OpsDashboard won't load data-->FF & IE