topic Re: Cannot Log-in in ArcGIS Dashboards Questions https://community.esri.com/t5/arcgis-dashboards-questions/cannot-log-in/m-p/435576#M2480 <HTML><HEAD></HEAD><BODY><BLOCKQUOTE class="jive-quote">Username and password&nbsp; are case-sensitive, so make sure you have the correct case. Also, make sure you can log in using a browser to be sure the password you remember is correct. Another thing to check is that you are a member of an organization.</BLOCKQUOTE><BR /><SPAN> </SPAN><BR /><SPAN>Are you using the ArcGIS for Portal web adaptor? If so this could be the problem, there was an issue where if Portal for ArcGIS is restarted, then the web adaptor would break. The login to Operation Dashboard would fails in this case especially if you are using built-in security for ArcGIS server.&nbsp; The solution is to re-run the Portal for ArcGIS web adaptor configuration.</SPAN><BR /><BR /><SPAN>I hope this is the issue you are facing.</SPAN></BODY></HTML> Tue, 15 Oct 2013 15:51:34 GMT PeterBuwembo 2013-10-15T15:51:34Z Cannot Log-in https://community.esri.com/t5/arcgis-dashboards-questions/cannot-log-in/m-p/435574#M2478 <HTML><HEAD></HEAD><BODY><SPAN>I have used my ArcGIS Online account's username and password and it gives message invalid username or password.. please help..</SPAN></BODY></HTML> Mon, 30 Sep 2013 05:17:20 GMT https://community.esri.com/t5/arcgis-dashboards-questions/cannot-log-in/m-p/435574#M2478 jonsosito 2013-09-30T05:17:20Z Re: Cannot Log-in https://community.esri.com/t5/arcgis-dashboards-questions/cannot-log-in/m-p/435575#M2479 <HTML><HEAD></HEAD><BODY><SPAN>Username and password&nbsp; are case-sensitive, so make sure you have the correct case. Also, make sure you can log in using a browser to be sure the password you remember is correct. Another thing to check is that you are a member of an organization.</SPAN></BODY></HTML> Tue, 15 Oct 2013 14:30:04 GMT https://community.esri.com/t5/arcgis-dashboards-questions/cannot-log-in/m-p/435575#M2479 Kylie 2013-10-15T14:30:04Z Re: Cannot Log-in https://community.esri.com/t5/arcgis-dashboards-questions/cannot-log-in/m-p/435576#M2480 <HTML><HEAD></HEAD><BODY><BLOCKQUOTE class="jive-quote">Username and password&nbsp; are case-sensitive, so make sure you have the correct case. Also, make sure you can log in using a browser to be sure the password you remember is correct. Another thing to check is that you are a member of an organization.</BLOCKQUOTE><BR /><SPAN> </SPAN><BR /><SPAN>Are you using the ArcGIS for Portal web adaptor? If so this could be the problem, there was an issue where if Portal for ArcGIS is restarted, then the web adaptor would break. The login to Operation Dashboard would fails in this case especially if you are using built-in security for ArcGIS server.&nbsp; The solution is to re-run the Portal for ArcGIS web adaptor configuration.</SPAN><BR /><BR /><SPAN>I hope this is the issue you are facing.</SPAN></BODY></HTML> Tue, 15 Oct 2013 15:51:34 GMT https://community.esri.com/t5/arcgis-dashboards-questions/cannot-log-in/m-p/435576#M2480 PeterBuwembo 2013-10-15T15:51:34Z