topic Re: Operation View in browser - Summary Count widget shows (null) in ArcGIS Dashboards Questions

Operation View in browser - Summary Count widget shows (null)

KjetilNymoen — Tue, 18 Mar 2014 13:26:19 GMT

Hi.

I downloaded the latest version of the Operations Dashboard, and created a very simple Operation View. I did add the Summary Widget, where I do a count on features. I am not using any Filter on the Data Source. The Data Source is a point featureclass.
I only want to show the number of features. Simple 🙂

It works well using the Desktop application.

But when I open the Operation View in a browser, the Summary Widget only shows (NULL)...

Is this a known bug ?

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Wed, 19 Mar 2014 18:57:20 GMT

I'm unable to reproduce this. Could you share the map you are using with me, as well as the operation view? The easiest way to do that is to create a group and invite kylie_org.

Is the point feature layer hosted, or coming from your ArcGIS for Server? If from ArcGIS Server, what version is it?

Re: Operation View in browser - Summary Count widget shows (null)

KjetilNymoen — Fri, 21 Mar 2014 12:32:07 GMT

Kylie,

I have invited you to a new group and I have shared the map and operation view.

The point layer is hosted on my ArcGIS Server, and it is running 10.2.1. But you will reach the service 🙂

Please remember that we are using Norwegian Regional setting, with comma as a decimal symbol 🙂

Kjetil

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Mon, 24 Mar 2014 14:14:50 GMT

Ah ha! Thanks for sharing, I was able to see the problem and identify what is going on. You are using a map service... in this initial release, the browser version doesn't support using a map service as a data source. You'll need to use a feature service as the data source in the browser. We're working on adding support to the browser for using map services as data sources.

Re: Operation View in browser - Summary Count widget shows (null)

KjetilNymoen — Tue, 25 Mar 2014 07:38:22 GMT

I tried to use a Feature Service as Data Source, but I still have the same problem. I have created a new operation view for you in the same group.

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Wed, 26 Mar 2014 14:01:56 GMT

I can reproduce it with your feature service. I tested again using one of my own feature services, and I don't see it with that one. I created an operation view with your feature service and I do still see the same thing. We'll look into it! Thanks!

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Thu, 27 Mar 2014 19:45:51 GMT

We have figured out where the problem lies, and we are looking into where a fix is needed and how to best do so. I will keep you posted!

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Fri, 28 Mar 2014 22:30:22 GMT

We have confirmed that it is a bug and are working on a fix. The details are that server's response case doesn't match the case that was requested.

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Mon, 07 Apr 2014 14:11:50 GMT

I can't seem to access the test case you made for me, but in our testing this is now fixed. Please let me know if you are still seeing issues.

Re: Operation View in browser - Summary Count widget shows (null)

KjetilNymoen — Wed, 14 May 2014 12:14:02 GMT

Kylie: I am sorry for not giving you feedback earlier.... Its been crazy busy ....

I did test this, but the count is not correct using the browser. In Desktop the count = 20. This is correct. In the browser, the count is = 24. ....

I did also add a Layer Filter, and this also do return different counts.

You should still have access, because it is shared with the group, and you are still a member of this group.

Kjetil

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Tue, 01 Jul 2014 20:02:03 GMT

Looks like the map uses a feature service that I don't have access to.

Re: Operation View in browser - Summary Count widget shows (null)

KjetilNymoen — Wed, 02 Jul 2014 11:55:48 GMT

Looks like the map uses a feature service that I don't have access to.

Kylie: I have now updated the webmap and operations view. Now you should be able to use it. Using Desktop I do get a count of 48. Using IE as browser, I do get a count of 114 !!!
You can also use the layer filter called "Reported", and you will get different counts.

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Wed, 02 Jul 2014 14:11:49 GMT

I am able to see this with the map and operations view that you shared. I will check it out.

Re: Operation View in browser - Summary Count widget shows (null)

AlexanderBaker — Tue, 10 Feb 2015 15:58:14 GMT

We have same issue... Summary widget displays counts perfect on desktop operations dashboard but says 'No Data' when viewed through browser.

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Tue, 10 Feb 2015 16:24:36 GMT

Could you share the map with a group and invite kylie_org to that group? This issue was resolved in a previous released of the web version of Operations Dashboard (sorry for not chiming in again over here and wrapping it up!)

Re: Operation View in browser - Summary Count widget shows (null)

AlexanderBaker — Tue, 10 Feb 2015 18:17:02 GMT

I do not have administrative privileges to invite you to join a group...

We have a web map using services on our server... the web map is shared with the organization....

Do the services have to be added to AGOL contetnt within the web map & have their own share settings within the organization?

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Tue, 10 Feb 2015 18:54:12 GMT

No, you won't have to add all your services as AGOL items.

I don't have access to content that is just shared with your organization. If you can create a public repo case, I'd be happy to take a look (just post a link to the map). Otherwise, you'll probably have to work with support to figure out what is going on.

Re: Operation View in browser - Summary Count widget shows (null)

AlexanderBaker — Tue, 10 Feb 2015 19:09:29 GMT

On the left is the widget shown within the Desktop Operations Dashboard

On the right is the widget displayed within the Browser

'No Data' within the web version of the dashboard even though item is shared within organization I am apart of...

Re: Operation View in browser - Summary Count widget shows (null)

Kylie — Tue, 10 Feb 2015 20:12:10 GMT

Sorry if I wasn't clear. I believe what you are seeing, but to figure out why we'd have to be able to see the same thing. We'd need to see the data that is being used, as well as the operation view.

Re: Operation View in browser - Summary Count widget shows (null)

KarenLandicho — Thu, 08 Oct 2015 08:21:13 GMT

Hi Alexander Baker! Are there any updates in your end? I'm currently having the same problem with the browser version of Ops Dashboard.

Thanks,

Karen