topic Re: Accessibility Issues: Scrollable region must have keyboard access in ArcGIS Dashboards Questions

Accessibility Issues: Scrollable region must have keyboard access

sigccil — Tue, 24 Feb 2026 18:28:35 GMT

HI!

We're currently in the process of updating our applications to meet WCAG accessibility standards and are reviewing all of them as part of this effort. You may have seen my other post. Per our ESRI solution engineer has recommended that we post all issues in the community forum in addition to opening tickets. We're trying to collaborate and raise awareness of the issues we're seeing in our applications. We want to highlight ones that can be easily resolved by users and which ones fall under ESRI's purview.

Issue:

Similar to another post I made about Dashboard not allowing me to edit the html to add aria-labels and in this case add some tule of scroll capability to the section. Am I missing a step or where I can make this accessible from the Dashboard app?

Steps to reproduce in app:

https://maps.cookcountyil.gov/sectionmonuments/

open up application
1. change screen size and certain display sizes will boxes and enable scroll.
Run tool, we are use axeDev and it should match above image.

Steps to reproduce in Dashboard app :

Click on list element
click on list
scroll to template section
click on source and try to add aria-label

Re: Accessibility Issues: Scrollable region must have keyboard access

Laura — Thu, 26 Mar 2026 16:04:21 GMT

For this error, instead of setting my widgets or text to a percentage height, I changed it to auto, and the error went away. You can also set it to fit by using, for example, 30 px from the left. But in the section where you can set height and width, make sure it says auto rather than stretch or a percentage.

Re: Accessibility Issues: Scrollable region must have keyboard access

sigccil — Thu, 26 Mar 2026 17:18:25 GMT

@Laura These items in Dashboards are list and I've tired searching for the different options to set it to auto. Where can I can find this* auto option?

Re: Accessibility Issues: Scrollable region must have keyboard access

Laura — Thu, 26 Mar 2026 17:33:35 GMT

My case, at the moment, is EXB but I assumed it would carry over. I'm using a list element in that application. Let me do some testing. Is it a list or rich text? It kind of looks like rich text?

Re: Accessibility Issues: Scrollable region must have keyboard access

Laura — Thu, 26 Mar 2026 17:55:56 GMT

The accessibility errors disappear when using the List or Rich Text widget if the area is large enough to avoid scrolling. This isn’t an ideal solution. If possible, consider remaking this application in Experience Builder, where you have more control over widget behavior. From what I can tell, this is the only viable option.

Re: Accessibility Issues: Scrollable region must have keyboard access

sigccil — Thu, 26 Mar 2026 18:28:24 GMT

@Laura Thanks for taking a look. We have this ticket opened with ESRI to enable the scroll.

Re: Accessibility Issues: Scrollable region must have keyboard access

Laura — Thu, 26 Mar 2026 19:13:36 GMT

Great, I'll add my org onto the same bugs / enhancements.