topic Re: Basemap Switcher in Dashboards in ArcGIS Dashboards Questions

Basemap Switcher in Dashboards

AdmininstratorRDOS — Fri, 12 Dec 2025 00:25:34 GMT

I have a dashboard built in Enterprise 11.5 that's doing odd things when switching basemaps.

When you go to switch basemaps on a map embedded in the dashboard, the panel expands with whitespace to the right of the basemap panel, obscuring the map.

Sometimes this happens the first time you switch the basemap, sometimes its the fourth time. Tried with different some webmaps/dashboard settings/arrangements of elements but same behaviour.

First time clicking on basemap switcher, looks normal.

Second time clicking on basemap switcher. Panel expands with white space to the right of it.

When you click exit on the basemap panel, the white space remains. If you have element re-sizing enabled, you can sorta get rid of it by resizing the panel of an element to 'wipe' it off.

Anyone else encountered this? Any solutions? Thanks!!

Re: Basemap Switcher in Dashboards

MikeOtillio — Mon, 29 Dec 2025 17:03:12 GMT

I am having the same issue. Seems to have started a few months ago. You described what is happening perfectly. I can't find the pattern to what is causing the issue, but there definitely is an issue.

Re: Basemap Switcher in Dashboards

JessNewton1 — Fri, 13 Feb 2026 01:11:38 GMT

We Have exactly the same problem and it occurred when we upgraded to Enterprise 11.5

Re: Basemap Switcher in Dashboards

Menno_ter_Bals — Fri, 20 Mar 2026 20:56:29 GMT

Same issue here after upgrading to 11.5.