topic Dashboard Serial Chart Accesses Data But Doesn't Create Chart in ArcGIS Dashboards Questions

Dashboard Serial Chart Accesses Data But Doesn't Create Chart

ZachBodenner — Tue, 21 Oct 2025 16:42:58 GMT

Hello,

I'm working on migrating from Enterprise 11.1 to 11.5. Currently I'm trying to figure out why my dashboard is performing differently in the new 11.5 evcironment. In this case, serial charts seem to be accessing data correctly but will not show a chart, and instead just returns "No Data" in the builder, and a spinning disc in the dashboard view:

Above: Configuration in 11.5

Above: Configuration in 11.1

The web service driving the dashboard is functionally identical, but published to a different server instance with 11.5 installed as opposed to 11.1. The 11.5 serial chart is clearly able to pull the data but for some reason does not display despite identical config.

Re: Dashboard Serial Chart Accesses Data But Doesn't Create Chart

MiaWhite34 — Fri, 31 Oct 2025 07:54:59 GMT

This is a known issue in ArcGIS Enterprise 11.5 dashboards. Check if the data source layer uses a view or date field—some 11.5 updates break chart rendering with certain field types. Try republishing the service with simplified field types or recreate the serial chart widget after clearing browser and dashboard cache.

Re: Dashboard Serial Chart Accesses Data But Doesn't Create Chart

ZachBodenner — Fri, 31 Oct 2025 12:38:53 GMT

Ah interesting, can you point me to the documentation? So I have all 'normal' (ie. pre 11.2) field types, so I don't think it's that. You're saying that the Dashboard might not work if the chart is based on a view rather than a feature class or database table?