topic Re: Dashboard does not update correctly. in ArcGIS Dashboards Questions

Dashboard does not update correctly.

FrancescPuigvert — Wed, 03 Apr 2024 10:18:13 GMT

We use ArcGIS for Portal Enterprise 11.2, and the Operation Dashboard https://umat.girona.cat/vu/mapa/qualitat_aire/ does not refresh properly.

The source is an ArcGIS Server service with a Query Layer Postgres database. Upon consulting the REST Web Service, the data appears to have been updated properly, but it does not appear on the Operation Dashboard.

I have activated the browser in debug mode and while waiting for the autorefresh (about 5 minutes) console error appears in the code:

async dataExpired(e) {
e && (await this.layerView.layer.refresh(),
await this.verifySelection(),
this.isTrackingActive && await this.refreshTrackedFeature())
}

Attached the console error in the post.

Let's see if you can lend a hand.

Re: Dashboard does not update correctly.

MartinCopping — Wed, 03 Apr 2024 16:06:19 GMT

I'd strongly suggest you contact Esri Support and open a case to have them troubleshoot this with you.

Re: Dashboard does not update correctly.

FrancescPuigvert — Fri, 01 Aug 2025 07:55:06 GMT

I done it.

BUG-000146814 : The indicator in an ArcGIS Enterprise dashboard does not reflect the latest updates for the services registered in an enterprise geodatabase.

BUG-000148515 : For maps and feature services published from ArcGIS Pro or ArcMap, edits made to datasets from enterprise geodatabases can return stale query results.

BUG-000127576 : The Indicator widget in Operations Dashboard for ArcGIS does not reflect the latest updated value for layers with a specified refresh interval.

Best regards