idea Custom Locator in a Dashboard in ArcGIS Dashboards Ideas

Custom Locator in a Dashboard

DanielL — Mon, 03 Oct 2022 21:48:04 GMT

Allow the use of custom locators in Dashboards, rather than the only option being Esri's default locator.

Re: Custom Locator in a Dashboard

jcarlson — Tue, 04 Oct 2022 00:03:04 GMT

You have to configure additional locators in the map, not the dashboard.

Re: Custom Locator in a Dashboard

DanielL — Tue, 04 Oct 2022 17:06:02 GMT

Hello jcarlson. I am familiar with configuring search in a Web Application, but I see no option to configure search in the Web Map from which a Dashboard is created.

Re: Custom Locator in a Dashboard

jcarlson — Tue, 04 Oct 2022 17:11:30 GMT

Go to the web map's Item page (not the map viewer) and go to the Settings tab. Search settings are there.

Re: Custom Locator in a Dashboard

DanielL — Tue, 04 Oct 2022 17:45:21 GMT

Thank you! I don't think I would have found that in a million years. Unfortunately, I still see no option to use a custom locator. Am I still missing something?

But being able to configure search on individual layers should get me what I want.👍

Re: Custom Locator in a Dashboard

jcarlson — Tue, 04 Oct 2022 17:49:38 GMT

Hm. I think the locator needs to be officially registered with your org? That is somewhere in the organization settings, I believe.

Re: Custom Locator in a Dashboard - Status changed to: Already Offered

patrickb — Wed, 25 Oct 2023 20:52:03 GMT

@jcarlson is correct. The locator has to be registered with the organization. Once done, the search tool in a dashboard's map should recognize it. If not, we'd suggest a call to Support.

https://doc.arcgis.com/en/arcgis-online/administer/configure-services.htm#ESRI_SECTION1_0A9A071A7AB748028C8213D1D863FA18

Re: Custom Locator in a Dashboard

SIT_Rimini — Thu, 29 Feb 2024 11:41:23 GMT

Hello,

it doesn't work even when registering the locators with the organization.

The strange thing is that if I open the dashboard while logged in, it works perfectly.

Furthermore, even disabling all searches in the map properties (including Esri's default), it still connects to the ArcGIS World Geocoding Service.

How can I contact support?

Thank you.

Re: Custom Locator in a Dashboard

RachelGodinho2 — Mon, 25 Aug 2025 18:53:40 GMT

@SIT_Rimini To access custom locators as an anonymous user (not logged in), you must go into your ArcGIS Online > Organization > Settings > Security > Policies and enable the "Allow anonymous access to your organization's website" setting.

Second, you can refer to this FAQ page regarding the two options currently available to remove the default ArcGIS World Geocoding Service locator from the map search tool in ArcGIS Dashboards.

Re: Custom Locator in a Dashboard

SIT_Rimini — Tue, 26 Aug 2025 07:09:15 GMT

Thank you so much Rachel.