topic Re: How to use the advanced setting Use a tile package for the offline basemap in ArcGIS Collector Questions

How to use the advanced setting Use a tile package for the offline basemap

JakeJacobs — Wed, 12 Dec 2018 19:03:38 GMT

I have two tpks side-loaded on my device to use with the New Collector on iOS. On my web map I enabled

Use a tile package for the offline basemap - Device will use a tile package it already has

I put the name of one TPK: WAID_Dist_Imagery.tpk in the box provided. And Saved

But when I go to download an offline area on my map, in the extent where that basemap works, it still brings the web map's vector basemap (Light Gray Base) along.

What am I doing wrong?

Re: How to use the advanced setting Use a tile package for the offline basemap

Kylie — Wed, 12 Dec 2018 19:07:09 GMT

Hi Erika -- You aren't doing anything wrong Setting a basemap in the map properties (as you are doing here) isn't supported in Collector yet. It will be supported in a future release.

Re: How to use the advanced setting Use a tile package for the offline basemap

KevinBurke — Wed, 12 Dec 2018 19:07:38 GMT

Hi Erika,

Thank you for the feedback.

That setting, although included in the recent update to ArcGIS Online, isn't currently supported in Collector yet. Support for this functionality will be coming in an upcoming release.

Thanks

-Kevin

Re: How to use the advanced setting Use a tile package for the offline basemap

RobertRayner1 — Fri, 26 Apr 2019 14:06:46 GMT

It still seems that this has not been implemented 4 months later, I choose an existing TPK and still download a map extent using the online base map.

Re: How to use the advanced setting Use a tile package for the offline basemap

Kylie — Fri, 26 Apr 2019 15:34:18 GMT

Hi Robert - You are correct. We are still working on the update of Collector to support this. It will be out in beta on iOS soon. Please join the Collector Early Adopter community if you'd like notification of and access to that beta when it is ready.