topic Re: Map Download Failed - Unable to create replica in ArcGIS Collector Questions

Map Download Failed - Unable to create replica

kg76 — Wed, 19 Aug 2015 16:38:57 GMT

I'm trying to download a map in Collector that has one feature service that contains a point feature class and a related table.

I am using AGOL hosted feature services that I created from a file geodatabase in ArcGIS 10.3.1. For Collector, I'm using it on an iPhone with iOS 8.4.1.The map download seems to fail no matter the area I try to download, and I have checked for bad geometry using the Check Geometry geoprocessing tool and there aren't any issues there.

I have attached a screenshot of the error message which says "Unable to create replica. Please check you parameters. Exporting data for layer 1 failed."

I tried a suggestion from another post of going into the item details of the map and disabling the Offline Mode property, then re-enabling it, and re-sharing it with my appropriate user groups, but that did not fix my issue.

Kerry

Re: Map Download Failed - Unable to create replica

MiaogengZhang — Fri, 21 Aug 2015 17:59:52 GMT

Kerry,

You can try to use fiddler to capture request parameters on Create Replica requset following http://blogs.esri.com/esri/supportcenter/2011/12/06/configuring-fiddler-to-capture-web-traffic-from-an-iphone-ipad-device/. We might have more insight of the issue. It might be related to related table you set.

-Morgan

Re: Map Download Failed - Unable to create replica

kg76 — Mon, 24 Aug 2015 14:11:02 GMT

Thanks Morgan. I've attached a password protected .saz file. Please let me know an email address I can send the password to so that you can open the file. And if this is not the information from fiddler needed, please let me know what you need to proceed. Thank you.

Re: Map Download Failed - Unable to create replica

MiaogengZhang — Mon, 24 Aug 2015 17:42:01 GMT

Kerry,

You can share your map to a group and invite the account Collector4ArcGIS into it. I can take a look.

-Morgan

Re: Map Download Failed - Unable to create replica

kg76 — Mon, 24 Aug 2015 21:42:25 GMT

I have invited you to the LAKE_WaterResources group. The name of the map is Water Quality Monitoring.

Re: Map Download Failed - Unable to create replica

MiaogengZhang — Tue, 25 Aug 2015 22:47:33 GMT

I can reproduce the issue. The development team is aware of this issue now.

Re: Map Download Failed - Unable to create replica

MiaogengZhang — Wed, 26 Aug 2015 17:36:37 GMT

Kerry,

The issue is related to invalid field name. Layer 1 (LAKE_HYDRO_WaterQualityMonitoringResults_tbl) contains invalid field names (Water_Temperature_°C, Air_Temperature_°C). The workaround is to change Field name into others like Water_Temperature_Celsius.

Re: Map Download Failed - Unable to create replica

kg76 — Wed, 26 Aug 2015 19:19:56 GMT

Thank you!