topic Re: New IOS Collector App Problems in ArcGIS Collector Questions

New IOS Collector App Problems

Syvertson — Wed, 28 Oct 2015 15:08:37 GMT

Has anyone had any problems with version 10.3.5 of Collector (released on October 18th)? Since the update we have not had the ability to edit existing features. We are using a portal based service with feature access. It will allow us to add new points, but not edit existing points. We have tried everything but are stumped. In the portal we are able to edit and add points as always, so permissions is not the issue.

Below you can see a screen shot. When you select a point, then click on the upper right button it gives this menu. There used to be an option to edit it here, but it does not show up any more. Help!!!

Re: New IOS Collector App Problems

AhjungKim4 — Wed, 28 Oct 2015 15:31:36 GMT

Maybe "Editors can only update and edit the features they add" option is checked for your feature service?

Re: New IOS Collector App Problems

Syvertson — Wed, 28 Oct 2015 15:41:19 GMT

Hello. Thanks for taking an interest in our problem. Almost all of the features are added and edited by the same person, so I don't think that is it. But here is a look at the feature properties (I don't see that option):

Re: New IOS Collector App Problems

MiaogengZhang — Wed, 28 Oct 2015 17:50:06 GMT

The corresponding option in your screenshot is "Enable ownership-based access control on feature" . It is unchecked. Probably ownership based accession is not the reason.

Can you go to your feature service REST end point and check the json. The URL looks like

[Server URL]/arcgis/rest/services/[Service Name]/FeatureServer?f=pjson

You should see something like:

{

"currentVersion": 10.3,

"serviceDescription": "test",

"hasVersionedData": true,

"supportsDisconnectedEditing": true,

"syncEnabled": true,

"syncCapabilities": {

"supportsRegisteringExistingData": true,

"supportsSyncDirectionControl": true,

"supportsPerLayerSync": false,

"supportsPerReplicaSync": true,

"supportsRollbackOnFailure": false,

"supportsAsync": true,

"versionCreationRule": "versionPerUser"

"supportedQueryFormats": "JSON, AMF",

"maxRecordCount": 1000,

"capabilities": "Create,Delete,Query,Sync,Update,Uploads,Editing",

"description": "",

"copyrightText": "",

"spatialReference": {

"wkid": 4326,

"latestWkid": 4326

Look at capabilities and you should have Update, .etc.

Re: New IOS Collector App Problems

Syvertson — Wed, 28 Oct 2015 17:55:32 GMT

{

"currentVersion": 10.31,

"serviceDescription": "Service used by Water Resources to Update Site Inspections",

"hasVersionedData": true,

"supportsDisconnectedEditing": true,

"syncEnabled": false,

"supportedQueryFormats": "JSON, AMF",

"maxRecordCount": 1000,

"capabilities": "Create,Delete,Query,Update,Uploads,Editing",

"description": "",

"copyrightText": "",

"spatialReference": {

"wkid": 102721,

"latestWkid": 102721

"initialExtent": {

"xmin": 2784795.9737791843,

"ymin": 235321.56882762923,

"xmax": 2945863.6821125173,

"ymax": 311233.02716096246,

"spatialReference": {

"wkid": 102721,

"latestWkid": 102721

}

"fullExtent": {

"xmin": 2782280.6834204644,

"ymin": 134916.41724413633,

"xmax": 2963682.2011941373,

"ymax": 507381.2018406391,

"spatialReference": {

"wkid": 102721,

"latestWkid": 102721

}

"allowGeometryUpdates": true,

"units": "esriFeet",

"documentInfo": {

"Title": "",

"Author": "",

"Comments": "",

"Subject": "",

"Category": "",

"Keywords": "Water Resources,Site Inspections,Drains"

"layers": [

{

"id": 0,

"name": "Inspection Sites"

{

"id": 1,

"name": "Vegetation"

}

"tables": [],

"enableZDefaults": false

}

Re: New IOS Collector App Problems

MiaogengZhang — Thu, 29 Oct 2015 18:35:36 GMT

You can try to add the feature service again into your portal webmap and ArcGIS Online webmap. If the issue still exist, you can contact Esri Support to have a support case logged so you can work with support analysts to troubleshoot the issue.

Re: New IOS Collector App Problems

Syvertson — Thu, 29 Oct 2015 18:37:26 GMT

We have already attempted both of these things.

Re: New IOS Collector App Problems

Syvertson — Fri, 30 Oct 2015 14:45:26 GMT

This is now resolved. I still do not know why the feature service that was working fine stopped working, BUT I took the same MXD file I used to create that service and created a new one. O then created a new map for the new service and shared it appropriately. The feature service is now editable.

Re: New IOS Collector App Problems

MiaogengZhang — Fri, 30 Oct 2015 20:21:46 GMT

It is great to hear that. Thanks for the update.