topic Re: Apparent bug with Android 7 in ArcGIS Collector Questions

Apparent bug with Android 7

MTorres — Mon, 20 Nov 2017 18:45:48 GMT

Apparently Collector 17.0.4 and android 7 don't play nicely with each other. I allowed my android tablet to upgrade from 6 to 7 and now Collector won't load any maps. Some have performed hard factor resets and had success, some have not had the same success. I would rather not downgrade to android 6 again. See the following thread:

https://community.esri.com/thread/197562-collector-will-not-load-maps-on-android-70

Re: Apparent bug with Android 7

Anonymous User — Tue, 21 Nov 2017 18:28:11 GMT

What kind of device do you have?

EDIT - I found out that it is a Samsung Galaxy Tab E -

Re: Apparent bug with Android 7

MTorres — Tue, 21 Nov 2017 18:33:57 GMT

Samsung Galaxy Tab E previously running Android 6.0.1, now running 7.1.1