topic Collector - Offline Error with Definition Queries in ArcGIS Collector Questions

Collector - Offline Error with Definition Queries

BenGrod — Wed, 11 Mar 2015 19:20:13 GMT

I ran into what I assume is a bug when taking a map offline that contains feature layers with definition queries applied. I have a pipeline layer which contains all of our pipelines but the end user would like to be able to selectively display the pipeline by commodity. So I published a map with the pipeline feature service added multiple times and definition queries applied for each commodity. This map works fine as a web map or streaming it on Collector. However, taking this map offline results in an error “Map Download Failed. Unable to create replica. Please check your parameters. Error in creating runtime geodatabase.” I can get that same Web Map successfully offline by removing the layers with definition queries. Hence, I assume the definition queries are creating the error. Just curious if anyone else has encountered this and if there is a solution, if not I will place a support ticket with Esri. Thanks in advance.

Re: Collector - Offline Error with Definition Queries

BenGrod — Thu, 12 Mar 2015 15:12:40 GMT

I placed a ticket with Esri this morning regarding this issue. I'll post the results here in case other come across the same problem.

Re: Collector - Offline Error with Definition Queries

RussRoberts — Fri, 13 Mar 2015 19:37:56 GMT

Currently you cannot take of layers with the same data source in the map offline.

Russ

Re: Collector - Offline Error with Definition Queries

BenGrod — Mon, 16 Mar 2015 18:10:08 GMT

Russell, thank you for the information. I just tested it and as you suggested I was able take the map offline with definition queries once I removed multiple occurrences of the same feature layer. That certainly solves the error/bug I thought I had encountered. Thanks again and I will close the ticket.

Re: Collector - Offline Error with Definition Queries

gavinmcgowan — Wed, 22 Apr 2015 11:33:11 GMT

Hi Guys,

I'm still having this error when trying to download offline maps, “Map Download Failed. Unable to create replica. Please check your parameters. Error in creating runtime geodatabase.” Any other reasons for this error

Please

Re: Collector - Offline Error with Definition Queries

MiaogengZhang — Wed, 22 Apr 2015 21:24:26 GMT

Do you use ArcGIS online host feature service or ArcGIS Server feature service? Do you use Portal or ArcGIS Online? Is it in iOS or Android? Can you use Fiddler to capture the traffic following Configure Fiddler to Capture Web Traffic from an iPhone/iPad | Support Services Blog (iOS) or http://docs.telerik.com/fiddler/configure-fiddler/tasks/ConfigureForAndroid (Android)? You can see the parameters to submit REST end point like

Could you spot anything strange?

Re: Collector - Offline Error with Definition Queries

BenGrod — Thu, 23 Apr 2015 12:56:15 GMT

Gavin,

Miaogeng is the Esri guru for Collector on GeoNet. He's definitely the person that can help address your issue. If you can provide some more information I believe he can narrow down the problem and help you find a resolution. Good luck!

Re: Collector - Offline Error with Definition Queries

AmandaOpp — Tue, 10 Nov 2015 18:02:50 GMT

Was this problem ever solved? I have the same exact error. This is the first map download attempt with the new update to 10.3. I am using IOS through ArcGIS Online Portal and have downloaded the same data with no problems in the past. Any help is much appreciated.

Re: Collector - Offline Error with Definition Queries

GISSupport3 — Wed, 11 Nov 2015 00:57:13 GMT

Is it planned to be able to take off layers with the same data source in the map offline?

Thanks

Re: Collector - Offline Error with Definition Queries

MiaogengZhang — Wed, 11 Nov 2015 04:09:38 GMT

Do you get the same error message "Map Download Failed. Unable to create replica. Please check your parameters. Error in creating runtime geodatabase."? If so, what are the parameters on POST while using Fiddler to capture the traffic?

Re: Collector - Offline Error with Definition Queries

AmandaOpp — Wed, 11 Nov 2015 15:49:44 GMT

I do get the same exact error message. Sorry, but I don't know how to use Fiddler. Can you explain? Also, the link above for Fiddler is not working for me.

Re: Collector - Offline Error with Definition Queries

MiaogengZhang — Fri, 13 Nov 2015 05:35:44 GMT

You can also use this link:http://docs.telerik.com/fiddler/Configure-Fiddler/Tasks/ConfigureForiOS

Basicallly you set Http proxy in your iOS device and the iOS web traffic will pass through your desktop computer running fiddler.

Re: Collector - Offline Error with Definition Queries

AmandaOpp — Mon, 16 Nov 2015 16:20:45 GMT

Hey there Miaogeng,

Unfortunately, my IT department will not let me download fiddler. I am sorry. I appreciate your attempt to help me, though.

Re: Collector - Offline Error with Definition Queries

AmandaOpp — Thu, 02 Jun 2016 23:02:54 GMT

I identified my problem as being corrupt data. It has to do with a GUID field. When I delete that field and re-upload the layer, I am able to download the map. I am not sure if that helps anyone but FYI.