topic Re: Level download error in ArcGIS Collector Questions https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450359#M7701 <HTML><HEAD></HEAD><BODY><P>You will probably need to log a case with Esri Support so we can get a better grasp of your tiling scheme and the issue at hand.</P></BODY></HTML> Tue, 01 May 2018 15:31:58 GMT Anonymous User 2018-05-01T15:31:58Z Level download error https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450353#M7695 <HTML><HEAD></HEAD><BODY><P>I have a webmap with custom basemap and features I am trying to download ready for client to use in field but keeping getting error.&nbsp;</P><P></P><P>Error - Specified level id "0" is not within the min and max scale range</P><P></P><P>Below &nbsp;is scales for basemap created, any help</P><P></P><P><IMG alt="Basemap scales" class="image-1 jive-image j-img-original" src="/legacyfs/online/403888_Screen Shot 2018-04-27 at 09.06.05.png" style="width: 620px; height: 420px;" /></P></BODY></HTML> Fri, 27 Apr 2018 08:08:31 GMT https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450353#M7695 JonathanHallam1 2018-04-27T08:08:31Z Re: Level download error https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450354#M7696 <HTML><HEAD></HEAD><BODY><P><A href="https://community.esri.com/people/KDonia-esristaff">KDonia-esristaff</A>‌</P></BODY></HTML> Fri, 27 Apr 2018 08:46:18 GMT https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450354#M7696 JonathanHallam1 2018-04-27T08:46:18Z Re: Level download error https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450355#M7697 <HTML><HEAD></HEAD><BODY><P>Jonathan,</P><P></P><P><A class="link-titled" href="https://support.esri.com/en/bugs/nimbus/QlVHLTAwMDA4OTExOQ==" title="https://support.esri.com/en/bugs/nimbus/QlVHLTAwMDA4OTExOQ==">BUG-000089119: A web map does not download in Collector for ArcGIS ..</A>&nbsp;</P></BODY></HTML> Fri, 27 Apr 2018 14:05:51 GMT https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450355#M7697 Anonymous User 2018-04-27T14:05:51Z Re: Level download error https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450356#M7698 <HTML><HEAD></HEAD><BODY><P>Hi Dan, thanks for this can you tell me what level 0 is, I will cache again starting there but miss some levels out to save space?</P></BODY></HTML> Sat, 28 Apr 2018 15:46:20 GMT https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450356#M7698 JonathanHallam1 2018-04-28T15:46:20Z Re: Level download error https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450357#M7699 <HTML><HEAD></HEAD><BODY><P>Level 0 for most tile packages starts at the global level. The amount of tiles generated should be minimal</P></BODY></HTML> Mon, 30 Apr 2018 13:18:47 GMT https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450357#M7699 Anonymous User 2018-04-30T13:18:47Z Re: Level download error https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450358#M7700 <HTML><HEAD></HEAD><BODY><P>I added the top scale below in my tiling scheme, I still get same issue</P><P><IMG alt="" class="image-1 jive-image j-img-original" src="/legacyfs/online/405388_Screen Shot 2018-04-30 at 22.04.24.png" /></P></BODY></HTML> Mon, 30 Apr 2018 21:07:44 GMT https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450358#M7700 JonathanHallam1 2018-04-30T21:07:44Z Re: Level download error https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450359#M7701 <HTML><HEAD></HEAD><BODY><P>You will probably need to log a case with Esri Support so we can get a better grasp of your tiling scheme and the issue at hand.</P></BODY></HTML> Tue, 01 May 2018 15:31:58 GMT https://community.esri.com/t5/arcgis-collector-questions/level-download-error/m-p/450359#M7701 Anonymous User 2018-05-01T15:31:58Z