topic Re: Collector app basemap won't load in ArcGIS Collector Questions https://community.esri.com/t5/arcgis-collector-questions/collector-app-basemap-won-t-load/m-p/365795#M6319 <HTML><HEAD></HEAD><BODY><P>Hello <A href="https://community.esri.com/migrated-users/38828">Tiffany Sprague</A>‌</P><P></P><P>Are you singing into Collector through Portal or ArcGIS Online? Does the basemap load successfully in a web map? Are you using your own basemap or an Esri basemap?</P><P></P><P>Thanks.</P><P></P><P>Thomas.</P></BODY></HTML> Mon, 10 Feb 2020 13:05:40 GMT ThomasJones1 2020-02-10T13:05:40Z Collector app basemap won't load https://community.esri.com/t5/arcgis-collector-questions/collector-app-basemap-won-t-load/m-p/365794#M6318 <HTML><HEAD></HEAD><BODY><P>Hello, when we use our collector map, the basemap won't load although the location and points are still visible.&nbsp;</P></BODY></HTML> Fri, 07 Feb 2020 19:39:55 GMT https://community.esri.com/t5/arcgis-collector-questions/collector-app-basemap-won-t-load/m-p/365794#M6318 TiffanySprague 2020-02-07T19:39:55Z Re: Collector app basemap won't load https://community.esri.com/t5/arcgis-collector-questions/collector-app-basemap-won-t-load/m-p/365795#M6319 <HTML><HEAD></HEAD><BODY><P>Hello <A href="https://community.esri.com/migrated-users/38828">Tiffany Sprague</A>‌</P><P></P><P>Are you singing into Collector through Portal or ArcGIS Online? Does the basemap load successfully in a web map? Are you using your own basemap or an Esri basemap?</P><P></P><P>Thanks.</P><P></P><P>Thomas.</P></BODY></HTML> Mon, 10 Feb 2020 13:05:40 GMT https://community.esri.com/t5/arcgis-collector-questions/collector-app-basemap-won-t-load/m-p/365795#M6319 ThomasJones1 2020-02-10T13:05:40Z