topic Re: Collector Subtypes Not Working in ArcGIS Collector Questions

Collector Subtypes Not Working

JohnSmith40 — Mon, 15 Jan 2018 16:37:06 GMT

I am attempting to use subtypes for collecting utility features in Collector. However, when I go to collect a feature in the field (i.e. a manhole), the Subtype field is a textbox and has the default code ("1"). I was hoping to have a drop down list with all subtypes listed as their description label rather than their code label ("Standard" instead of "1").

Our data is stored in an enterprise geodatabase. I've published the feature classes as a service from within an MXD.

Thank you for your time and help.

Re: Collector Subtypes Not Working

RichAsh — Mon, 15 Jan 2018 22:04:30 GMT

Hey John, can I ask you what part of FL you are in? We are planning some Collector with High Accuracy GPS/GNSS workshops and/or meetings in the near future and would love to connect with you about these types of questions you have been posing. Great stuff! If you want to take this offline you can email me at rich@geomobileinnovations.com

Thanks!

Rich Ash

Re: Collector Subtypes Not Working

ScottFierro2 — Tue, 16 Jan 2018 12:36:17 GMT

Unless we missed this in an update (possible but sort of doubt it) then Collector still doesn't support domains on subtypes. We have a workflow that has required us to utilize 12 different map services all downloaded as part of a single Collector Map to get close to the desired result. We've been waiting for Collector to support this for well over a year so we can scrap this massive resource hungry process and go to a single map service.

Re: Collector Subtypes Not Working

deleted-user-M0V5-IqusbtS — Wed, 14 Mar 2018 16:27:40 GMT

I am having a similar issue in that my subtypes (using for 1 point/1 line feature class published from fGDB) are showing up in the line hosted feature service in Collector but not the point HFS...both were working fine in Collector until I republished recently (last month) and now only the line subtypes are being honored in Collector. Has anything changed in the recent release (using Collector v 17.0.4, build 1030)?

Note - all of the subtypes work great in AGOL web map editing session (subtypes are honored as expected).

Re: Collector Subtypes Not Working

AndrewNeil1 — Mon, 09 Apr 2018 16:00:33 GMT

Similar issue here. Subtypes with domains set up. Choose a tree "Genus" and should only have certain "Species" to select, but in Collector the domains for Species do not populate. My workaround will be to remove the Subtype and just have a massive domain of all Species.

Commented on your post to show interest that this be resolved in Collector.

Thanks all for the information.

Re: Collector Subtypes Not Working

ColinLawrence — Fri, 19 Apr 2019 15:51:52 GMT

Hello,

I know this thread is over a year old but I wanted to comment to see if anyone is still having issues. We absolutely support the use Subtypes and Domains in Collector and have for some time; there have been known issues in the past. If someone is still having issues please comment with the platform and version you are having an issue with and I can take a look. Thanks!

Colin

Re: Collector Subtypes Not Working

ErickPoundFDNY — Tue, 30 Apr 2019 12:33:49 GMT

Hi Colin,

I have indeed gotten Collector to use subtypes but with one caveat. When I have the features symbolized by the subtype field it works as expected. However, my real goal is to have them symbolized by the point type (or line, or polygon). If I symbolize by the point type (my desired goal) then the subtypes are no longer honored. This is a pretty big priority for us at this point. And, of course if I'm doing something wrong to make that happen at point in the right direction would be most appreciated.

Re: Collector Subtypes Not Working

RobertBorchert — Tue, 30 Apr 2019 12:39:15 GMT

This comment is now terribly helpful but we decided as an organization quite a long time ago to not use subtypes anymore for our Enterprise GIS. Reasoning is that in the long run Subtypes tend to cause more issues then they solve.

Like the subtypes for Electric Distribution in the data model we use we were better served by simply having a feature class for OH and another or UG and then designating by phase.

Re: Collector Subtypes Not Working

ErickPoundFDNY — Tue, 30 Apr 2019 15:50:21 GMT

Hi Robert,

We also looked at that but we're attempting to run a citywide all-hazards IMT on collector and the number of different types of points makes that someone unruly as well. The subtypes solves that to some extent save for the problem described above. If there isn't some movement on that front we may have to attack that in a somewhat similar fashion. I'm just trying to avoid have 10 point feature classes + 10 polygon + 10 line...or whatever it would work out to be. It's constantly in flux also compounding the problem.

Re: Collector Subtypes Not Working

DebMcIlwrath — Wed, 01 May 2019 17:09:11 GMT

Hi Colin - Subtypes in Collector are definitely still an issue for us. First noticed this when publishing a new from Pro to hosted feature layer in AGOL (your servers) in April. Went back and checked previous layers, and the subtypes for those no longer work. Have looked at a variety of threads on this topic, and in some ESRI staff have indicated subtypes are not supported in AGOL/Collector while other staff indicate it should work and contact tech support.

The example someone provide above about tree species is an excellent example.

We are trying to use them for culvert inspections - the material type of the culvert determines the domain for several fields, and in the case of a couple of fields defaults the value to indicate that the field is not applicable for the chosen material type.

Have tried using the subtype field to determine the symbology as well as using 'location only' symbology but neither worked.

Re: Collector Subtypes Not Working

ColinLawrence — Fri, 03 May 2019 00:07:19 GMT

Would either of you be able to send me some sample data that you are using to reproduce this issue? Send me a direct message and we can discuss further steps for sharing. Thanks!

Colin

Re: Collector Subtypes Not Working

ErickPoundFDNY — Mon, 06 May 2019 13:39:09 GMT

Hi Colin,

Sorry to post this to the thread but I'm unable to send you a direct message.

Re: Collector Subtypes Not Working

DebMcIlwrath — Fri, 31 May 2019 19:56:30 GMT

I am also unable to message you directly - says I can only send messages to people who are following me?

Re: Collector Subtypes Not Working

GISadmin17 — Mon, 03 Jun 2019 16:55:46 GMT

Hi Colin,

I have been able to get subtypes and domains to work on my iOS device (Collector for ArcGIS version 19.0.2), but my customers have android and they are reporting that the subtypes and domains are not working correctly for them. It seems to be working properly for the point feature classes, but the polygon feature classes it is pulling incorrect domain values for a couple of the subtypes.

One of my customers is using a samsung phone with Android version 6.0.1 and Collector 18.0.3 Build 1033. Another customer is using a phone with Android v 7.1.1. and is also reporting the same issues.

I also tried testing the subtypes and domains on the hosted feature layer in ArcGIS Online and it seems to all be working properly so I'm not sure why it is working for ArcGIS Online and iOS, but isn't working for android.

Do you have any information or idea, or fixes for these customers to use this Collector application in the field?

Re: Collector Subtypes Not Working

DanJoyce1 — Tue, 02 Jul 2019 05:20:07 GMT

I'm having issues implementing an existing data schema (with sub-types and domains) into the latest version of Collector for ArcGIS (V19.1.0) running on an iPhone 7 (IOS 12.3.1). The schema has been working flawlessly in Collector Classic for the last two years. I've made a minor schema change (one new field and a new domain for one feature layer). It published to AGO with no issues. It works fine in Collector while in online mode, but fails to download the layer when adding an Offline area. The ability to work offline is a must have for my users. A support ticket has been raised for this issue.

Looks like I'm going to have to stick with Collector Classic even though I really want to use vector tile packages for my basemap! The only other alternative is to explode the sub-types into individual feature layers as per the comment by Robert Borchert, but that has it's own problems.