TPK generated with ArcGIS Server > 10.6 makes Collector crashes

NicolasGIS — Thu, 12 Mar 2020 17:34:24 GMT

Hello,

Since ArcGIS Server 10.7, the TPK I generate make Collector crashes. I have been generating these TPKs for Collector for 5 years using the very same python script. After migrating to 10.7, it crashes. On a side 10.6, it works.

I believe it is because my TPK does not have a the full area with all the levels generated but only on small areas.

Here is the workflow:

- Let’s take a tiling scheme from level 0: 20 (no matter the scales values)
- Generate cache for the whole mapservice up from scale 0:10.
- Generate cache for small areas of this very same map service from scale 10:20.
- Generate a TPK for the whole area of this mapService.

- Copy that TPK on Collector for ArcGIS Classic or new
- Zoom to one of this area you generated cache from 10:20 : Collector crashed.

Any idea ?

Thanks for your help !

Re: TPK generated with ArcGIS Server > 10.6 makes Collector crashes

NicolasGIS — Wed, 08 Jul 2020 18:33:50 GMT

Is it an unsupported worklow ?

I can provide full script and data to reproduce the issue if anyone interested

topic TPK generated with ArcGIS Server > 10.6 makes Collector crashes in ArcGIS Collector Questions

TPK generated with ArcGIS Server > 10.6 makes Collector crashes

Re: TPK generated with ArcGIS Server > 10.6 makes Collector crashes