topic Offline Layer Fails to Load in ArcGIS Collector Questions

Offline Layer Fails to Load

K_Wa — Fri, 23 Oct 2020 22:38:02 GMT

I'm having trouble getting feature layers from my geodatabase (enterprise level, SQL Server 2019) to work in Collector in offline mode. I can get them to work while connected - but am having trouble going offline.

The feature layer is published from Pro, has Sync enabled in the configuration, has GlobalIDs, and is registered as Versioned. I can edit the layer in the web map and the offline map areas generate successfully for the map. However, when I download the map area and open it in Collector the layer shows up with an exclamation point in a triangle and the error code (see attachment Collector.png):

Domain: com.esri.arcgis.runtime.error
Code: 20
Description: No data

I'm just wondering what I should be looking into to try and get these tuned up and working properly.

I've had success going offline with hosted feature layers but I need to use layers from our geodatabase because other pieces of our workflows require the data to come out of the SQL database.

Appreciate any help.

Re: Offline Layer Fails to Load

CassandraAllen1 — Mon, 30 Aug 2021 17:28:15 GMT

Hi did you ever find a solution for this? I'm dealing with the same issue myself now...

Re: Offline Layer Fails to Load

DevinUnderwood3 — Thu, 30 Dec 2021 22:18:58 GMT

I am having the same issue but with Field Maps. You ever find a solution?

Re: Offline Layer Fails to Load

MaryamPanji — Thu, 15 Sep 2022 02:44:27 GMT

Hi, did anyone find a solution? I am getting this error with Field maps!

Re: Offline Layer Fails to Load

AaronChisholm1 — Fri, 21 Oct 2022 19:35:56 GMT

Not sure if people in this thread are still having this issue, but I had this same issue in Field Maps and was able to resolve it by changing the versioning on our SDE layer. Originally I had "Register the selected objects with the option to move edits to base" checked. I unchecked that box while re-versioning my layers, republished and this issue resolved.

Re: Offline Layer Fails to Load

Debert — Fri, 08 Nov 2024 20:26:07 GMT

Having this same issue in Field Maps.. any solution?