topic update failed in ArcGIS Collector Questions https://community.esri.com/t5/arcgis-collector-questions/update-failed/m-p/324156#M5629 <HTML><HEAD></HEAD><BODY><P>While using the Collector app on iPad/Android phone I get an error message that reads "Update Failed The update could not be sent". I have add, edit, and delete enabled and sync is enabled but grey (cannot be toggled off). I am not an administrator. The feature service is hosted on ArcGIS Online. Has anyone else had this issue, and what is causing it?&nbsp;</P><P></P><P>Thank you</P></BODY></HTML> Mon, 19 Sep 2016 17:21:23 GMT HannesZiegler3 2016-09-19T17:21:23Z update failed https://community.esri.com/t5/arcgis-collector-questions/update-failed/m-p/324156#M5629 <HTML><HEAD></HEAD><BODY><P>While using the Collector app on iPad/Android phone I get an error message that reads "Update Failed The update could not be sent". I have add, edit, and delete enabled and sync is enabled but grey (cannot be toggled off). I am not an administrator. The feature service is hosted on ArcGIS Online. Has anyone else had this issue, and what is causing it?&nbsp;</P><P></P><P>Thank you</P></BODY></HTML> Mon, 19 Sep 2016 17:21:23 GMT https://community.esri.com/t5/arcgis-collector-questions/update-failed/m-p/324156#M5629 HannesZiegler3 2016-09-19T17:21:23Z Re: update failed https://community.esri.com/t5/arcgis-collector-questions/update-failed/m-p/324157#M5630 <HTML><HEAD></HEAD><BODY><P>We have found the cause of the problem. Make sure your data does not contain m- or z-values (not m- or z-aware).&nbsp;<A class="link-titled" href="http://support.esri.com/technical-article/000010389" title="http://support.esri.com/technical-article/000010389">How To: Remove Z- and/or M-values from a feature class</A>. AGOL maps can work with them, but collector cannot.</P></BODY></HTML> Wed, 21 Sep 2016 14:10:39 GMT https://community.esri.com/t5/arcgis-collector-questions/update-failed/m-p/324157#M5630 HannesZiegler3 2016-09-21T14:10:39Z