topic Collector 10.2.3 Authorisation Process in ArcGIS Collector Questions

Collector 10.2.3 Authorisation Process

GISSupport3 — Mon, 19 May 2014 09:23:08 GMT

G'day All!

What are the supported authorisation protocols for Collector?
If a user can connect to the Portal via a web browser, shouldn't Collector also work?

We are trying, for security reasons, to have our reverse proxy server perform the authentication to the Portal server and then have the reverse proxy server pass back to Collector if it is authorised.

We have tested (on same tablet) no authentication between proxy and Portal;ie passthru:
- Collector App works
- Portal works via (some) web browsers

We have tried (on same tablet) BASIC authentication between proxy and Portal:
- Collector App fails
- Portal works via (some) web browsers (Chrome 34.0 chokes on a woff file and I digress)

I appreciate there are a few variables at play here and a better understanding of how Collector handles authentication would help some other pieces of the puzzle to fit into place.

Thanks for your time

Re: Collector 10.2.3 Authorisation Process

EricIto — Mon, 19 May 2014 15:55:52 GMT

G'day All!

What are the supported authorisation protocols for Collector?
If a user can connect to the Portal via a web browser, shouldn't Collector also work?

We are trying, for security reasons, to have our reverse proxy server perform the authentication to the Portal server and then have the reverse proxy server pass back to Collector if it is authorised.

We have tested (on same tablet) no authentication between proxy and Portal;ie passthru:
- Collector App works
- Portal works via (some) web browsers

We have tried (on same tablet) BASIC authentication between proxy and Portal:
- Collector App fails
- Portal works via (some) web browsers (Chrome 34.0 chokes on a woff file and I digress)

I appreciate there are a few variables at play here and a better understanding of how Collector handles authentication would help some other pieces of the puzzle to fit into place.

Thanks for your time

Can you successfully login from MobileSafari in both of the scenarios above? If there's anyway you can get us the portal and a test account to try out, we can debug this on our end.

Re: Collector 10.2.3 Authorisation Process

GISSupport3 — Tue, 20 May 2014 01:21:19 GMT

G'day Eric

Went to send you a private message with login details and says you are unable to receive messages.

Can you please PM me how you would like to be sent the details.

Thanks