topic Re: Collector and ArcGIS App in ArcGIS Collector Questions

Collector and ArcGIS App

jaykapalczynski — Thu, 16 Oct 2014 18:35:12 GMT

Whats the difference between Collector and ArcGIS App?

Apps for Smartphones and Tablets | ArcGIS App

Re: Collector and ArcGIS App

Kylie — Thu, 16 Oct 2014 19:05:05 GMT

Taken straight from the help:

"Collector for ArcGIS focuses on data collection and provides a streamlined experience for working in the field, while the ArcGIS app focuses on general map use, query, and feature editing."

For a bit more info, you can also look at the differences with the ArcGIS app and Explorer, and many of the same differences apply with the ArcGIS app and Collector:

"ArcGIS for iOS and Android were the first native viewers of maps hosted in ArcGIS Online or Portal for ArcGIS. Explorer for ArcGIS is the modern, native experience for working with your organization's maps. As the ArcGIS system evolves, additional functionality will be brought into Explorer, while the ArcGIS for iOS and Android apps won't be updated with new features and functionality."

Re: Collector and ArcGIS App

SteveLong1 — Tue, 16 Dec 2014 12:19:34 GMT

Kylie,

Lately I have gotten back to working with these three apps. ARCGIS, Explorer, and Collector

I notice recently that ALL my maps basically crash whenever I open them. I have NOT updated to iOS 8 as I haven't seen clear reports that the ESRI apps have been updated.

We are using heavily loaded maps right now (7-14 features editable in each maps with probably 40+- layers in a storm drain map for Montgomery County MD)

Any tips?

Is iOS safe to operate the Apps

The same maps open fine a month ago

In the last month we have added v10.22 services (we were only running v10.0 & 9.3 services before

One last question, does the collector and Explorer app update ?

Re: Collector and ArcGIS App

SteveLong1 — Tue, 16 Dec 2014 12:20:42 GMT

From below-Kylie

Taken straight from the help:

"Collector for ArcGIS focuses on data collection and provides a streamlined experience for working in the field, while the ArcGIS app focuses on general map use, query, and feature editing."

For a bit more info, you can also look at the differences with the ArcGIS app and Explorer, and many of the same differences apply with the ArcGIS app and Collector:

Re: Collector and ArcGIS App

RussRoberts — Tue, 16 Dec 2014 17:25:41 GMT

Can you share your maps and services to a group and invite Collector4ArcGIS to that group and we can look into what the issue may be.

Thanks

Russ

Re: Collector and ArcGIS App

Kylie — Tue, 16 Dec 2014 17:37:05 GMT

I see you are in Russ' hands for the questions on your particular maps. For iOS version, yes, iOS 8 is supported for the Collector and Explorer apps, and both of those apps are regularly updating.

Re: Collector and ArcGIS App

SteveLong1 — Thu, 18 Dec 2014 13:33:23 GMT

Russ

I set up a Group called "ESRI-MCGOV AGOL Tech Support" and invited you

My cohort here in DOT/DTE, Dan Higgins, is also a member

I will put my maps there that are not working in collector and Exploror on the iPAD

I am running Collector v10.2.7 build767 and Explorer v

We also had another question. .....

Is there a way to "HIDE" the service paths and sources from showing in the "Details" page of the map?

There are some services we are running open to "Everyone" so that our mobile consultant users and our inside survey crew can actually edit our database directly from the field.

We DON'T however, want anyone but our consultants to edit.

We haven't found way to isolate an ESRI anonymous user from copying the source path to place the Feature services directly in their own map.

We can control our WebMap and Web App access, but not the Feature and Mapservices access on the public server if someone actually has the path info to our public server

Re: Collector and ArcGIS App

RussRoberts — Fri, 19 Dec 2014 00:20:18 GMT

Hey Steve,

We figured out the issue. It was an indexing error in the app on map service. We fixed the issue in our SDK and it will be out in our early January 10.3 release of Collector.

Russ

Re: Collector and ArcGIS App

RussRoberts — Fri, 19 Dec 2014 00:23:02 GMT

You can hide your server URL by securing your feature services and setting up a proxy on the service in AGOL. This will hide the URL of your server to the user and it will show up as "utility.arcgis.com/.." and you will not be able to see the actual server URL. You can do this by 1)enabling ArcGIS Server security on your service, 2) In AGOL under My Content click "Add Item" and Add from the web. You can then embed the credentials on the service if you want or have it set to prompt your users of the map.

Russ

Re: Collector and ArcGIS App

SteveLong1 — Thu, 22 Jan 2015 18:52:47 GMT

Russ,

I didn't understand your reply, but is the new version of collector out that will enable it not to crash on all maps

Can we run 10.3 Collector on our 10.22 ArcGIS services

Re: Collector and ArcGIS App

RussRoberts — Thu, 22 Jan 2015 19:07:20 GMT

Yes when 10.3 Collector is released it will still work with your 10.2.2 server. If you are seeing a crash on the map can you please provide some more detail?

Thanks

Russ

Re: Collector and ArcGIS App

SteveLong1 — Thu, 22 Jan 2015 20:18:36 GMT

Russ

See my above message. I made a Special group with the subject map in it.

I can approve a membership request for the map for collector4GIS

Right now it says it is unable to load "mcgbasemap" from gis3.montgomerycountymd.gov

The basemap comes up fine on the web browser on the desktop. The map finally came up with our own Image service loaded (so we can zoom in closer)

Re: Collector and ArcGIS App

RussRoberts — Fri, 23 Jan 2015 18:24:29 GMT

I just checked out your map with Collector 10.3 and I am seeing the mcgbasemap layer loading now. This update will be coming out very soon.

Russ