topic Re: Can't find my map in ArcGIS Collector Questions

Can't find my map

ShelleyWhitmeyer — Fri, 31 Jan 2014 20:05:21 GMT

I cannot find my ArcGIS Online map on Collector for ArcGIS. I have shared it with 'everyone'. Why can't I see the map under 'my maps'? Here is the link to the map I am trying to view. Thanks for any advise.
-Shelley

Re: Can't find my map

RussRoberts — Fri, 31 Jan 2014 20:18:57 GMT

The Collector app will retrieve maps that have been setup to use the collector under your My Content and to the groups you belong to. It does not search the entire organization for the content. Does your map have an editable feature service in it? Did you refresh your map list to pick up any new maps? I don't see your link in your comment can you repost it?

Thanks
Russ

Re: Can't find my map

CharlesRobbins2 — Mon, 10 Feb 2014 13:53:00 GMT

I am having the exact same problem. While the ArcGIS App shows all My Content, the Collector App doesn't show any of my maps. I went in and enabled editing on one of them, but still nothing shows up.

Is this a settings issue someplace on the iPhone maybe?

Or

Is this something I need to further do in AGOL?

Re: Can't find my map

RussRoberts — Fri, 14 Feb 2014 20:22:36 GMT

You will need to have an editable feature service an imported csv or shapefile will not work in the map and then re-save the map and you will have to refresh the apps map gallery to pick up the changes.

Russ

Re: Can't find my map

megandilley — Thu, 17 Apr 2014 14:27:51 GMT

I am having this same problem. I followed the directions to a T, and still can not see my map on Collector.

Re: Can't find my map

RussRoberts — Thu, 17 Apr 2014 15:21:23 GMT

If you were signed into the app before the map was created you can pull to refresh on the map gallery and on Android you can use the overflow button and tap refresh and that will pull down any new maps as well. The app will only show content you own or that has been shared to your account through a group.

If the map is still not showing up share it will me and I can take a look to see what the issue is.
Russ

Re: Can't find my map

megandilley — Thu, 17 Apr 2014 15:29:18 GMT

I tried both refreshing the map in collector and signing out and back in. Here is the link to my test

http://studentdilley.maps.arcgis.com/home/item.html?id=b792124e3180460483d4f4768ba66591

Thank you!

Re: Can't find my map

RussRoberts — Thu, 17 Apr 2014 15:34:08 GMT

Thats a web mapping application. The Collector only displays web maps.

Re: Can't find my map

megandilley — Thu, 17 Apr 2014 15:38:34 GMT

Sorry I sent the wrong link I was playing around with different maps, http://studentdilley.maps.arcgis.com/home/webmap/viewer.html?webmap=19177c83afb240e2b04b306924636284

Re: Can't find my map

RussRoberts — Thu, 17 Apr 2014 15:48:09 GMT

The feature service does not have editing enabled and is why the map isnt showing up in the collector. You will need to go to service detail page and click edit and scroll down to the bottom and you will see the editing capabilities you can enable on the service. Once you do pick the editing capabilities you will need to save those changes and then resave the map and refresh the map gallery in the app.

Cheers
Russ

Re: Can't find my map

megandilley — Thu, 17 Apr 2014 15:54:50 GMT

Thank you!

Re: Can't find my map

JeffJohnson — Mon, 03 Nov 2014 21:25:55 GMT

Where is the service detail page you mention in the April 17 thread.

Thanks in advance and Best Regards

JeffJ

Re: Can't find my map

RussRoberts — Mon, 03 Nov 2014 21:40:44 GMT

This documentation should help you out. It describes the item detail page and the properties you can change on your web layer.

Manage hosted web layers—Help | ArcGIS

Re: Can't find my map

JeffJohnson — Mon, 03 Nov 2014 21:52:01 GMT

Russ,

I have created a web map by adding a layer using a published service from our ArcGIS Server. I'm don't think that is a hosted web layer? I have enabled editing everywhere I can find for the service.

JeffJ

Re: Can't find my map

RussRoberts — Mon, 03 Nov 2014 23:05:36 GMT

If its an ArcGIS Server feature service and you enable it during the publishing of the service or after in the ArcGIS Server Manager. Then when you add the layer to the map you will see an edit tool in the web map appear and then you just save the map. If you have the app open and signed into the app with the same account you saved the map with on iOS you pull to refresh and it will show the map and on Android the refresh option is in the overflow located on the bottom toolbar. This will re-load your map gallery and grab any new content. If you want other users to access the map you created you need to share it to a group and the users who are a part of the group will be able to access the map and the app.

Re: Can't find my map

NathanielClement1 — Wed, 21 Jan 2015 20:23:52 GMT

I've made a simple map that only has an ESRI basemap in it. It's enabled for offline use and I've shared with with two groups, both of which I'm a member. Yet the map does not show up when I log out/ log back in and refresh collector both on Android and IOS device. I could publish a map before, and the older maps are still available on Collector but I can't now.

Any ideas?

Re: Can't find my map

RussRoberts — Wed, 21 Jan 2015 20:55:49 GMT

Your map does not have an editable layer in it. The Collector will pick up maps that have an editable feature service in it.

Russ

Re: Can't find my map

JoeFlannery — Wed, 21 Jan 2015 21:38:36 GMT

Here is my guidance document for our users. It shows AGOL maps titled by content and whether the maps appear in the iOS version of the Explorer app and the Collector app on an iPad. Hope this helps.

Re: Can't find my map

AdamBalcar — Sat, 24 Jan 2015 20:26:41 GMT

My experience:

1. Upload shapefile (main menu - "my content", menu on the left side - "layers", "add item") - feature layer is created

2. Click "Add to the new map" from options on feature layer

3. Save and share this new map.

Re: Can't find my map

AnnKitowski — Tue, 24 Feb 2015 17:24:43 GMT

I'm having a similar problem. I've been publishing/testing all sorts of services to see what I can and can't do. I published both a hosted feature service and an ArcGIS Server feature service. Editing is enabled on both of them. I created a web map for each and have successfully made edits to each on my desktop. I also can view each map through the Collector app. However, when I open the web map that has the ArcGIS Server feature service in Collector, I can't actually collect any data, not even edit existing data. I can, however, edit the web map that has the hosted feature service. Now the thing is, I don't want to use the hosted feature service, but I feel like I have no choice. I must be missing something here...but what? All layers and maps are shared with everyone and with the group I made.

Here's a link to the web map with the features I can't seem to edit in Collector. http://fdlco.maps.arcgis.com/home/item.html?id=f5eed6f9aa4b4940a72c774cc67ac891