topic Re: Collector keeps crashing on IOS in ArcGIS Collector Questions https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189524#M3232 <HTML><HEAD></HEAD><BODY><P>Ross,</P><P></P><P>What version of Collector are you on? Are you also on the latest version of iOS?</P><P></P><P>Is there a certain task you perform in Collector (make an edit, pan/zoom, create a point) where Collector will crash?</P><P></P><P>It is hard to say what specifically could cause Collector to crash. Are you using services from ArcGIS Server or services that you published directly to ArcGIS Online?</P></BODY></HTML> Tue, 23 May 2017 13:32:43 GMT Anonymous User 2017-05-23T13:32:43Z Collector keeps crashing on IOS https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189523#M3231 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I'm running into problems when using Collector on IOS.&nbsp; The app has started to crash and close down when in general use - there doesn't seem to be a common function that causes this.</P><P></P><P>I'm using the app to conduct inspections on watercourse assets and save pictures.</P><P></P><P>Does anyone have any idea why its crashing and is there anything I can do to stop it?</P><P></P><P>Cheers,</P><P>Ross</P></BODY></HTML> Mon, 22 May 2017 11:00:36 GMT https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189523#M3231 RossGarland2 2017-05-22T11:00:36Z Re: Collector keeps crashing on IOS https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189524#M3232 <HTML><HEAD></HEAD><BODY><P>Ross,</P><P></P><P>What version of Collector are you on? Are you also on the latest version of iOS?</P><P></P><P>Is there a certain task you perform in Collector (make an edit, pan/zoom, create a point) where Collector will crash?</P><P></P><P>It is hard to say what specifically could cause Collector to crash. Are you using services from ArcGIS Server or services that you published directly to ArcGIS Online?</P></BODY></HTML> Tue, 23 May 2017 13:32:43 GMT https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189524#M3232 Anonymous User 2017-05-23T13:32:43Z Re: Collector keeps crashing on IOS https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189525#M3233 <HTML><HEAD></HEAD><BODY><P>Hi Dan,</P><P></P><P>I have a similiar issue with ArcCollector v10.4.2 - ios version 10.3.2</P><P>The Collector app started crashing since last week - used to work fine previously.</P><P>When we try to load the app in the mobile, the app tries to load and crashes - have to open several times to load the published maps - not sure on the root cause?</P></BODY></HTML> Wed, 31 May 2017 00:25:06 GMT https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189525#M3233 makheshkumar 2017-05-31T00:25:06Z Re: Collector keeps crashing on IOS https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189526#M3234 <HTML><HEAD></HEAD><BODY><P>Was there anything done to the service last week? Are you using services from ArcGIS Server or services published directly to ArcGIS Online/Portal?</P><P></P><P>Are the services secured? Are you opening an offline map or online map?</P></BODY></HTML> Wed, 31 May 2017 19:30:57 GMT https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189526#M3234 Anonymous User 2017-05-31T19:30:57Z Re: Collector keeps crashing on IOS https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189527#M3235 <HTML><HEAD></HEAD><BODY><DIV style="color: #222222; font-size: small;"><DIV>Hi Dan,</DIV><DIV> </DIV><DIV>No changes/updates was done to the service - the only change was that we added the WMS service for Roads to the web map.</DIV><DIV>but tested removing the WMS services, still crashes.</DIV><DIV> </DIV><DIV>Services published directly to ArcGIS Online - as well as the WMS service mentioned above(roads and cadastral)</DIV><DIV> </DIV><DIV>The services are secured.</DIV><DIV> </DIV><DIV>Online map.</DIV><DIV> </DIV><DIV>Thanks.</DIV></DIV></BODY></HTML> Fri, 02 Jun 2017 00:08:56 GMT https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189527#M3235 makheshkumar 2017-06-02T00:08:56Z Re: Collector keeps crashing on IOS https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189528#M3236 <HTML><HEAD></HEAD><BODY><P>Makhesh,</P><P></P><P>Does your data use a specific projection?</P></BODY></HTML> Fri, 02 Jun 2017 18:25:29 GMT https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189528#M3236 Anonymous User 2017-06-02T18:25:29Z Re: Collector keeps crashing on IOS https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189529#M3237 <HTML><HEAD></HEAD><BODY><P>GDA94 - MGA Zone 56</P></BODY></HTML> Tue, 06 Jun 2017 03:35:39 GMT https://community.esri.com/t5/arcgis-collector-questions/collector-keeps-crashing-on-ios/m-p/189529#M3237 makheshkumar 2017-06-06T03:35:39Z