topic Collector Classic V18.0.3 Android Intermittent Failure to Download Offline Areas hosted on Portal in ArcGIS Collector Questions https://community.esri.com/t5/arcgis-collector-questions/collector-classic-v18-0-3-android-intermittent/m-p/172721#M2932 <HTML><HEAD></HEAD><BODY><P>Hello all,</P><P></P><P>Was wondering if someone could shed some light on an error my organization is seeing intermittently when attempting to download offline areas in Collector Classic. I have attached the error we are seeing on 2 different maps shared with different groups via our organization's enterprise portal.&nbsp;</P><P>The failure message reads as follows: "Attempt to invoke virtual method ' java.lang.String org.codehaus.jackson.JsonNode.toString()' on a null object reference"</P><P></P><P>I haven't seen this one before, we are at a loss. Any help would be appreciated - if I get another complaint from a field worker I will be opening up a case and will keep you updated on this thread.&nbsp;</P></BODY></HTML> Thu, 13 Jun 2019 20:41:37 GMT Anonymous User 2019-06-13T20:41:37Z Collector Classic V18.0.3 Android Intermittent Failure to Download Offline Areas hosted on Portal https://community.esri.com/t5/arcgis-collector-questions/collector-classic-v18-0-3-android-intermittent/m-p/172721#M2932 <HTML><HEAD></HEAD><BODY><P>Hello all,</P><P></P><P>Was wondering if someone could shed some light on an error my organization is seeing intermittently when attempting to download offline areas in Collector Classic. I have attached the error we are seeing on 2 different maps shared with different groups via our organization's enterprise portal.&nbsp;</P><P>The failure message reads as follows: "Attempt to invoke virtual method ' java.lang.String org.codehaus.jackson.JsonNode.toString()' on a null object reference"</P><P></P><P>I haven't seen this one before, we are at a loss. Any help would be appreciated - if I get another complaint from a field worker I will be opening up a case and will keep you updated on this thread.&nbsp;</P></BODY></HTML> Thu, 13 Jun 2019 20:41:37 GMT https://community.esri.com/t5/arcgis-collector-questions/collector-classic-v18-0-3-android-intermittent/m-p/172721#M2932 Anonymous User 2019-06-13T20:41:37Z