topic The collector app on my android goes blank when I turn the screen off and on. in ArcGIS Collector Questions https://community.esri.com/t5/arcgis-collector-questions/the-collector-app-on-my-android-goes-blank-when-i/m-p/172508#M2931 <HTML><HEAD></HEAD><BODY><P>I have a shop which uses varying devices for Collector use. &nbsp;Two of the devices in use are Galaxy Tab A's 8". &nbsp;When I turn off the screen, then turn back on, my map is no longer visible and I am unable to view any map from any group both offline and online. &nbsp;I then have to open of the app manager and force Collector to stop working. &nbsp;One of the devices does this&nbsp;every time, while the other Tab A does it about half the time. &nbsp;I don't have the battery life on the device to run the screen for 10 hours straight and must be able to put the screen to sleep</P><P></P><P>I have a 3rd android device, a Galaxy Tab 4 8" that does this about 1/4 of the time. &nbsp;I've also used my personal iPhone 7 and have experienced no issues when turning my screen off. &nbsp;All devices in my possession are up to date on both collector and device software. &nbsp;Any suggestions or ideas would be very appreciated. &nbsp;Thanks!</P><P></P><P>Mike</P></BODY></HTML> Thu, 29 Jun 2017 17:29:24 GMT deleted-user-8yDYEA16dGbV 2017-06-29T17:29:24Z The collector app on my android goes blank when I turn the screen off and on. https://community.esri.com/t5/arcgis-collector-questions/the-collector-app-on-my-android-goes-blank-when-i/m-p/172508#M2931 <HTML><HEAD></HEAD><BODY><P>I have a shop which uses varying devices for Collector use. &nbsp;Two of the devices in use are Galaxy Tab A's 8". &nbsp;When I turn off the screen, then turn back on, my map is no longer visible and I am unable to view any map from any group both offline and online. &nbsp;I then have to open of the app manager and force Collector to stop working. &nbsp;One of the devices does this&nbsp;every time, while the other Tab A does it about half the time. &nbsp;I don't have the battery life on the device to run the screen for 10 hours straight and must be able to put the screen to sleep</P><P></P><P>I have a 3rd android device, a Galaxy Tab 4 8" that does this about 1/4 of the time. &nbsp;I've also used my personal iPhone 7 and have experienced no issues when turning my screen off. &nbsp;All devices in my possession are up to date on both collector and device software. &nbsp;Any suggestions or ideas would be very appreciated. &nbsp;Thanks!</P><P></P><P>Mike</P></BODY></HTML> Thu, 29 Jun 2017 17:29:24 GMT https://community.esri.com/t5/arcgis-collector-questions/the-collector-app-on-my-android-goes-blank-when-i/m-p/172508#M2931 deleted-user-8yDYEA16dGbV 2017-06-29T17:29:24Z