topic Confirmation Regarding Post-Retirement Availability of ArcGIS Collector on the iOS and Android App Stores in ArcGIS Collector Questions

Confirmation Regarding Post-Retirement Availability of ArcGIS Collector on the iOS and Android App Stores

MachielVan — Thu, 02 Dec 2021 23:19:57 GMT

Hello All,

I'm seeking confirmation regarding the post-retirement availability of the ArcGIS Collector application via the iOS and Android mobile app stores. I recently submitted Esri Support Case #02938167 for a determination on this question. See the attached screenshot of the case resolution:

As you can see, the support representative clearly indicates that the application will no longer be available for download from the mobile app stores post-retirement. However, I found conflicting information provided by Esri Contributer Jeff Shaner in the following posts:

https://community.esri.com/t5/mobile-gis-questions/taking-away-explorer-collector-option-for-ios-12/m-p/811073

https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/whats-new-in-arcgis-field-maps-september-2021/

I am wondering if anyone has a definite answer to this question and can provide documentation, as this may have broad implications for a variety of Esri customers.

Thanks!

Re: Confirmation Regarding Post-Retirement Availability of ArcGIS Collector on the iOS and Android App Stores

DanPatterson — Fri, 03 Dec 2021 03:22:41 GMT

Deprecation: ArcGIS Collector Deprecation (esri.com) This page has a deprecation notice

These don't

Esri Support ArcGIS Collector (iOS) 21.0.4

Esri Support ArcGIS Collector (Windows) 20.0.1

Re: Confirmation Regarding Post-Retirement Availability of ArcGIS Collector on the iOS and Android App Stores

MachielVan — Fri, 03 Dec 2021 17:37:26 GMT

UPDATE: I received a follow-up e-mail this morning that clarified that the initial determination was incorrect, and that the applications in fact WILL be available for download via the mobile app stores past December.