topic Re: Problem Downloading in Collector in ArcGIS Collector Questions

Problem Downloading in Collector

JeffFellers — Fri, 07 Nov 2014 17:11:28 GMT

I am having a problem downloading maps to the Ipad through collector. I publish the service definition through desktop as a feature and select the sync and update options. I create the map in AGO and can edit the map through the computer. I can also edit the map while connected to the internet through collector. However, when I try to download the map in collector to use off line I get an error message. It says layer does not have the correct editing capabilities. I have tried several different methods to get around this but I am now stuck. I have successfully done this before, but now it seems like I get that message all of the time. Does anyone have any ideas or solutions.

Re: Problem Downloading in Collector

GISSupport3 — Sun, 09 Nov 2014 23:30:45 GMT

We also had similar behavior the other week.

Eventually ... we rechecked all the settings and 'somehow' they were changed; ie Enable Tracking.

This is with an on-site Portal install, so maybe not relevant for you.

Re: Problem Downloading in Collector

JeffFellers — Mon, 10 Nov 2014 14:41:47 GMT

We are not using portal. We have a subscription with Online and I am pushing the service from desktop. Eventually I pushed it will all checks for editing and then I went and edited the service in online environment. After unchecking editing and rechecking editing I got it to work. Should not have to do that though. Not sure what is going on.

Re: Problem Downloading in Collector

GISSupport3 — Mon, 10 Nov 2014 23:18:21 GMT

I did notice when checking the layer pop-ups that the editor tracking attributes now have the edit option grayed out. I don't remember that being the case when originally configuring the pop-up menus. Could just be my memory