topic Re: Does using the tracklog template for Collector require a hosted feature service? in ArcGIS Collector Questions

Does using the tracklog template for Collector require a hosted feature service?

KarenFolger — Tue, 23 Jun 2015 21:56:18 GMT

I tried just publishing a regular feature service but it's not being recognized as a tracking service in the map. If it must be a hosted feature service rather than just a feature service published directly to ArcGIS Server (it's not clear in the documentation) then it would be nice to know.

I'm using this reference which is the latest I can find.

http://www.arcgis.com/home/item.html?id=051146f34aec4ef8ac228b5e6b2b8eac

Re: Does using the tracklog template for Collector require a hosted feature service?

XanderBakker — Tue, 23 Jun 2015 22:49:40 GMT

In this link below they refer to using Portal as alternative: Track where collectors went—Collector for ArcGIS | ArcGIS .

Re: Does using the tracklog template for Collector require a hosted feature service?

KarenFolger — Tue, 23 Jun 2015 22:54:28 GMT

Sorry - I guess I wasn't clear - I published the service to ArcGIS Server. I use the service in Portal. I didn't create the service in Portal. The instructions just say publish a feature service to your ArcGIS Server. I'm using 10.3.1 ArcMap and a 10.3.1 geodb but our server is 10.3 and the Portal is 10.3.1.

Re: Does using the tracklog template for Collector require a hosted feature service?

XanderBakker — Tue, 23 Jun 2015 23:09:43 GMT

I just downloaded a fgdb with the tracking locations of a hosted feature service in ArcGIS Online. Does your featureclass have the same schema as this?

OBJECTID OID 4
SHAPE Geometry 0
Accuracy Double 8
CreationDate Date 8
Creator String 50
EditDate Date 8
Editor String 50
GlobalID SmallInteger 38

Is it called "Location_Tracking"? These things may be checked to see if a web map can be enabled for tracking.

Re: Does using the tracklog template for Collector require a hosted feature service?

KarenFolger — Tue, 23 Jun 2015 23:33:54 GMT

It's more or less the same - the creator and editor strings are 200 (that

came from the template). The feature class is named LocationTracking (no

underscore) - does is have to have the same name?

Re: Does using the tracklog template for Collector require a hosted feature service?

XanderBakker — Tue, 23 Jun 2015 23:37:30 GMT

To be honest I'm not sure, but it might be worth the try.

Is there any special reason why you don't want to create the layer through your Portal?

Re: Does using the tracklog template for Collector require a hosted feature service?

KarenFolger — Tue, 23 Jun 2015 23:50:42 GMT

Not really - it just seems easier for me to publish to our existing SDE

than via Portal. Actually it's probably harder but I'm used to this and

then I can manage the data locally. However I may have made a false

assumption that I can get at the data via sync and offline use. Seems like

that's not how this works.

I did change the name of the feature class but it didn't make any

difference. There is nothing in the map this was added to that indicates a

setting for tracking.

Re: Does using the tracklog template for Collector require a hosted feature service?

KarenFolger — Wed, 24 Jun 2015 00:02:36 GMT

I published as a hosted feature service in Portal and I still don't see any configuration options in the map. I must be missing something here. I followed the instructions to the letter - but they are missing a few letters let's just say.

Re: Does using the tracklog template for Collector require a hosted feature service?

XanderBakker — Wed, 24 Jun 2015 00:34:11 GMT

To bad, thanks for trying and for posting back.

Re: Does using the tracklog template for Collector require a hosted feature service?

XanderBakker — Wed, 24 Jun 2015 00:41:00 GMT

That is strange, but wait... When you follow the instructions from the help:

Track where collectors went—Collector for ArcGIS | ArcGIS

... you will create the hosted feature service from an existing template. That is the current way to do it. Not publishing the fc as hosted feature service. Especially look at the instructions in the section:

Publish the tracking layer using ArcGIS Online

The Portal option links to the url you provided. If I look at the comments, it seems that you're not the only one that is facing this problem.

Re: Does using the tracklog template for Collector require a hosted feature service?

KarenFolger — Wed, 24 Jun 2015 14:56:40 GMT

I guess the instructions on the Location Tracking Template are different -

it doesn't mention hosted feature service and specifically says in step 4

"Publish a feature service to your ArcGIS Server". So I followed this

first. It's unfortunate that this old documentation overlaps the other

documentation and that the two are conflicting. I will try directly

publishing a hosted feature service to portal.

Re: Does using the tracklog template for Collector require a hosted feature service?

XanderBakker — Wed, 24 Jun 2015 15:41:15 GMT

I have added feedback to the Help page of Desktop 10.3:

In the section "Publish the tracking layer using Portal for ArcGIS": Track where collectors went—Collector for ArcGIS | ArcGIS
... there is a link: http://www.arcgis.com/home/item.html?id=051146f34aec4ef8ac228b5e6b2b8eac
... that directs to the Location Tracking Template (created for 10.1, Last Modified: May 2, 2013)
Several users (see comments on that item page) and here (Does using the tracklog template for Collector require a hosted feature service? ) have reported problems activating tracking using Portal.
Are you sure that that link and the instructions are up-to-date for 10.3.x?

In the past I have received very fast responses from the help team. If they get back to me I let you know.

Re: Does using the tracklog template for Collector require a hosted feature service?

KarenFolger — Wed, 24 Jun 2015 15:48:53 GMT

I also just tried publishing a hosted feature service directly from the template without renaming anything and still no configuration options for Track Location on the map. I tried to use all the specific tags mentioned in the Location Tracking template document. This document is worded a bit oddly in that the steps aren't exactly what you need to do. It should probably specify - "login to Portal to publish your hosted feature service" before step 4 if that's what's needed. It mentions connecting to your portal after that.

Re: Does using the tracklog template for Collector require a hosted feature service?

KarenFolger — Wed, 24 Jun 2015 15:49:11 GMT

thanks for posting this.