Feature service not available in Collector

BrandonIves — Fri, 01 Nov 2013 14:36:36 GMT

Hi,

I am trying to setup a collector app for a proof of concept. I have created a point feature service that I can successfully edit through the ArcGIS online map interface. When I try to view my map in ArcGIS online explorer or collector the point layer doesn't display. I can access my service with both types of url:

http://gisadev/arcgis/rest/services/GasSteelRiserTest/FeatureServer
http://gisadev.cityutil.com/arcgis/rest/services/GasSteelRiserTest/FeatureServer

At this point my only guess is that my service isn't properly exposed to external users. Is this correct? What is my next step (reverse proxy?)?

Thanks for any help,
Brandon

Re: Feature service not available in Collector

BrandonIves — Fri, 01 Nov 2013 17:27:45 GMT

To answer my question and help others in the future.........I had my networking security group add my url string to the reverse proxy. After that I could change my url string to what was needed to hit my service from outside the intranet.

Ex:

http://gisadev/arcgis/rest/services/.../FeatureServer
http://gisadev.cityutil.com/arcgis/r.../FeatureServer

changed to a (https://) url outside the firewall

https://myserver_namehere/arcgis/rest/services/my_feature_Service_name_here/FeatureServer

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Feature service not available in Collector

Re: Feature service not available in Collector