topic Map Download Failed for All maps! in ArcGIS Collector Questions https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700975#M11955 <HTML><HEAD></HEAD><BODY><P>All of sudden, I'm unable to download maps&nbsp;in Collector for ArcGIS for any of my projects. This error exists on the many maps that I have been using for the past year. "Map Download Failed Unable to download the map. Unable to create replica. Please check your parameters. Create replica internal error." This error exists, even on maps with no replicas, on maps that I haven't worked with in months, and on recently used maps. Field crews are waiting in the wings for ESRI tech support and it is Sunday <IMG src="https://community.esri.com/legacyfs/online/emoticons/sad.png" /></P></BODY></HTML> Sun, 14 May 2017 23:16:03 GMT EthanDuke 2017-05-14T23:16:03Z Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700975#M11955 <HTML><HEAD></HEAD><BODY><P>All of sudden, I'm unable to download maps&nbsp;in Collector for ArcGIS for any of my projects. This error exists on the many maps that I have been using for the past year. "Map Download Failed Unable to download the map. Unable to create replica. Please check your parameters. Create replica internal error." This error exists, even on maps with no replicas, on maps that I haven't worked with in months, and on recently used maps. Field crews are waiting in the wings for ESRI tech support and it is Sunday <IMG src="https://community.esri.com/legacyfs/online/emoticons/sad.png" /></P></BODY></HTML> Sun, 14 May 2017 23:16:03 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700975#M11955 EthanDuke 2017-05-14T23:16:03Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700976#M11956 <HTML><HEAD></HEAD><BODY><P>We have the same issue, same error message. Monday here and we are also waiting while the issue is looked at. Our problem appears to be only with AGOL Hosted services, our features on internal servers work fine. Also our syncing seems fine if the map was already downloaded, but unable to download new maps.</P></BODY></HTML> Mon, 15 May 2017 01:47:46 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700976#M11956 ChrisBusson 2017-05-15T01:47:46Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700977#M11957 <HTML><HEAD></HEAD><BODY><P>Same here, Chris. Downloaded maps sync. Thanks for the comment.</P></BODY></HTML> Mon, 15 May 2017 03:35:57 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700977#M11957 EthanDuke 2017-05-15T03:35:57Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700978#M11958 <HTML><HEAD></HEAD><BODY><P>The service issue was resolved on ESRI's backend today. We no longer have the issue.</P></BODY></HTML> Mon, 15 May 2017 16:29:45 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700978#M11958 EthanDuke 2017-05-15T16:29:45Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700979#M11959 <HTML><HEAD></HEAD><BODY><P>They may have resolved it on May 15th, but it's back again on May 24th. &nbsp;Nothing will download for us.</P></BODY></HTML> Thu, 25 May 2017 01:56:44 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700979#M11959 DavidAslesen 2017-05-25T01:56:44Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700980#M11960 <HTML><HEAD></HEAD><BODY><P>We are having the same issue sporadically starting today. Seems to only be affecting hosted data and maps.&nbsp;I'm opening a support ticket now.</P></BODY></HTML> Thu, 25 May 2017 18:58:42 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700980#M11960 JulieMikolajczyk3 2017-05-25T18:58:42Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700981#M11961 <HTML><HEAD></HEAD><BODY><P>I spent two hours today with ESRI tech support without resolving the problem. &nbsp;They basically booted it to the group to see if anyone has insights or solutions. &nbsp;Hoping ...</P></BODY></HTML> Fri, 26 May 2017 01:10:05 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700981#M11961 DavidAslesen 2017-05-26T01:10:05Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700982#M11962 <HTML><HEAD></HEAD><BODY><P>Here is what I got from tech support...</P><P><SPAN style="font-size: 12.0pt;">"It turns out that there was a temporary service disruption on services2.arcgis.com that affected replica creation for Hosted Feature Services. This issue has now been resolved and all services should be functioning normally again."</SPAN></P><P></P><P><SPAN style="font-size: 12.0pt;">I can download my hosted maps again, but I worry that this system isn't as stable as I thought it was, so I'm keeping a backup on server for now just to make sure our disconnected field crews have something to record data in during their extended field surveys this summer.</SPAN></P></BODY></HTML> Fri, 26 May 2017 05:29:46 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700982#M11962 JulieMikolajczyk3 2017-05-26T05:29:46Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700983#M11963 <HTML><HEAD></HEAD><BODY><P>Thanks for letting me know. Ours works now also! Dave</P></BODY></HTML> Fri, 26 May 2017 05:51:14 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700983#M11963 DavidAslesen 2017-05-26T05:51:14Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700984#M11964 <HTML><HEAD></HEAD><BODY><P>This issue appears to have reared its head again. I am unable to download any maps onto my device via Collector, even a 3 MB topographic basemap. Opening a ticket...</P></BODY></HTML> Mon, 05 Jun 2017 17:12:30 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700984#M11964 AlexBullen1 2017-06-05T17:12:30Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700985#M11965 <HTML><HEAD></HEAD><BODY><P>It seems to be fairly regular lately (last month or two) but must not affect everyone because then everyone would be up in arms. &nbsp;Ours worked earlier today, haven't tried again since you posted.</P></BODY></HTML> Tue, 06 Jun 2017 00:57:39 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700985#M11965 DavidAslesen 2017-06-06T00:57:39Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700986#M11966 <HTML><HEAD></HEAD><BODY><P>I'm having this issue with my map as well. Everything is set up according to this:&nbsp;<A class="link-titled" href="http://doc.arcgis.com/en/collector/ios/collect-data/offline-use.htm" title="http://doc.arcgis.com/en/collector/ios/collect-data/offline-use.htm">Go offline—Collector for ArcGIS | ArcGIS</A>&nbsp;</P><P>Has anyone found a solution?</P></BODY></HTML> Sun, 11 Jun 2017 14:08:19 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700986#M11966 RyanGardner-Cook 2017-06-11T14:08:19Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700987#M11967 <HTML><HEAD></HEAD><BODY><P>Reoccurred here, too. One device (iPad) was able to download after upgrading Collector to the latest version. Another was not. Since this is an intermittent issue, we've been able to work around by creating several iterations of our maps and downloading maps for each based on the unique area. Data syncs fine even when this download issue occurs. Really frustrating when it happens on a weekend when there is no support. I was able to capture a Fiddler log of the proxy as it occurred and have sent it to ESRI.</P></BODY></HTML> Sun, 11 Jun 2017 14:50:18 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700987#M11967 EthanDuke 2017-06-11T14:50:18Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700988#M11968 <HTML><HEAD></HEAD><BODY><P>Gotta contact tech support, it's on the server side.</P></BODY></HTML> Sun, 11 Jun 2017 19:04:11 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700988#M11968 DavidAslesen 2017-06-11T19:04:11Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700989#M11969 <HTML><HEAD></HEAD><BODY><P>Tech support told me that the issue is with my datasets, not anything on their side. They know more than I do but this is an odd explanation considering this dataset has already been used for field collection of apx 2000 points &amp; pictures. This may be a different issue than what you are experiencing.</P></BODY></HTML> Mon, 12 Jun 2017 16:26:09 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700989#M11969 AlexBullen1 2017-06-12T16:26:09Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700990#M11970 <HTML><HEAD></HEAD><BODY><P>I seem to be running into this issue today, is there any resolution? or does it "just come and go"?</P></BODY></HTML> Wed, 28 Jun 2017 19:29:24 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700990#M11970 AdamCommeford 2017-06-28T19:29:24Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700991#M11971 <HTML><HEAD></HEAD><BODY><P>We are having the same issues today as well. Haven't changed anything and getting timeout for downloading to work offline (even if just using push and basemap download).</P></BODY></HTML> Wed, 28 Jun 2017 20:16:32 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700991#M11971 BryanMc 2017-06-28T20:16:32Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700992#M11972 <HTML><HEAD></HEAD><BODY><P>Our turn again. &nbsp;I'm really disappointed in how unstable this platform is. Too bad, because we do a lot of work where data access is not that certain.</P></BODY></HTML> Wed, 28 Jun 2017 23:12:40 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700992#M11972 DavidAslesen1 2017-06-28T23:12:40Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700993#M11973 <HTML><HEAD></HEAD><BODY><P>I had the same issue today, can not download maps on Collector App using Android tablet. I'm guessing it had something to do with the update to AGOL last night.</P></BODY></HTML> Wed, 28 Jun 2017 23:51:20 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700993#M11973 ThomasBrewer 2017-06-28T23:51:20Z Re: Map Download Failed for All maps! https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700994#M11974 <HTML><HEAD></HEAD><BODY><P>If you have issues with downloading Esri default basemap into Collector yesterday, this issue should be fixed.&nbsp;</P></BODY></HTML> Thu, 29 Jun 2017 20:22:56 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failed-for-all-maps/m-p/700994#M11974 MiaogengZhang 2017-06-29T20:22:56Z