topic map download failure in ArcGIS Collector Questions https://community.esri.com/t5/arcgis-collector-questions/map-download-failure/m-p/59584#M1115 <HTML><HEAD></HEAD><BODY><P>I must be missing something...??</P><P></P><P>I've got a web app containing:</P><UL><LI>AGOL hosted tiled map service with export enabled at: </LI></UL><P><A href="http://tiles1.arcgis.com/tiles/Uj11SaUIGBo5JYFY/arcgis/rest/services/SRD_Base/MapServer" title="http://tiles1.arcgis.com/tiles/Uj11SaUIGBo5JYFY/arcgis/rest/services/SRD_Base/MapServer">Services Directory - SRD_Base(MapServer)</A> </P><UL><LI>Single hosted feature service with sync enabled</LI></UL><P></P><P>I go to download to device and oh no!!! Error mssg: </P><P><SPAN style="color: #212121; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 14px;"><A href="https://goo.gl/photos/vi2buD6tac8QvY8G6">https://goo.gl/photos/vi2buD6tac8QvY8G6</A>​</SPAN></P><P></P><P><SPAN style="color: #212121; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 14px;">Is the tiled map a secured service?? really?? It's set to public and export enabled...</SPAN></P><P><SPAN style="color: #212121; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 14px;">what am i missing here???</SPAN></P><P></P><P></P></BODY></HTML> Tue, 12 Apr 2016 16:56:57 GMT Douglas_Sauer 2016-04-12T16:56:57Z map download failure https://community.esri.com/t5/arcgis-collector-questions/map-download-failure/m-p/59584#M1115 <HTML><HEAD></HEAD><BODY><P>I must be missing something...??</P><P></P><P>I've got a web app containing:</P><UL><LI>AGOL hosted tiled map service with export enabled at: </LI></UL><P><A href="http://tiles1.arcgis.com/tiles/Uj11SaUIGBo5JYFY/arcgis/rest/services/SRD_Base/MapServer" title="http://tiles1.arcgis.com/tiles/Uj11SaUIGBo5JYFY/arcgis/rest/services/SRD_Base/MapServer">Services Directory - SRD_Base(MapServer)</A> </P><UL><LI>Single hosted feature service with sync enabled</LI></UL><P></P><P>I go to download to device and oh no!!! Error mssg: </P><P><SPAN style="color: #212121; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 14px;"><A href="https://goo.gl/photos/vi2buD6tac8QvY8G6">https://goo.gl/photos/vi2buD6tac8QvY8G6</A>​</SPAN></P><P></P><P><SPAN style="color: #212121; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 14px;">Is the tiled map a secured service?? really?? It's set to public and export enabled...</SPAN></P><P><SPAN style="color: #212121; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 14px;">what am i missing here???</SPAN></P><P></P><P></P></BODY></HTML> Tue, 12 Apr 2016 16:56:57 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failure/m-p/59584#M1115 Douglas_Sauer 2016-04-12T16:56:57Z Re: map download failure https://community.esri.com/t5/arcgis-collector-questions/map-download-failure/m-p/59585#M1116 <HTML><HEAD></HEAD><BODY><P><STRONG>Note: </STRONG></P><P><EM style="font-size: 12.0pt; font-family: 'Times New Roman','serif';">From ESRI support: </EM></P><P style="padding-left: 30px;"><SPAN style="font-size: 12.0pt; font-family: 'Times New Roman','serif';">&nbsp;&nbsp;&nbsp; "</SPAN><SPAN style="font-size: 12.0pt; font-family: 'Times New Roman','serif';">this is an existing new bug that's marked with high severity and has been assigned to be fixed.<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BUG-000090471<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collector for ArcGIS fails to download publicly shared hosted tile services with the following error, "Unauthorized access to a secure service"<BR /> <BR /> </SPAN></P></BODY></HTML> Thu, 14 Apr 2016 18:06:43 GMT https://community.esri.com/t5/arcgis-collector-questions/map-download-failure/m-p/59585#M1116 Douglas_Sauer 2016-04-14T18:06:43Z