topic Re: Unable to Open Map Invalid Argument - Offline Area Issue?? in ArcGIS Collector Questions

Unable to Open Map Invalid Argument - Offline Area Issue??

AndrewJohnson8 — Tue, 23 Jul 2019 17:38:33 GMT

A number of my maps have started to throw and error in Collector for ArcGIS (previously Aurora). To troubleshoot the issue, I started from scratch and added layers one by one checking functionality. Everything worked fine until my map was finally configured and I went to build offline areas. After this, whenever I open my map in collector I receive an error stating: "Unable to Open Map Invalid Argument". These maps seem to open fine in Classic Collector. Any way to still utilize offline areas and not have this error?

Re: Unable to Open Map Invalid Argument - Offline Area Issue??

MiaogengZhang — Thu, 25 Jul 2019 22:55:31 GMT

Did you create offline area and try to download and open, it fails? If so, my guess is the offline area might not created successfully. At ArcGIS Online/Enterprise, you can tap on the area package you created, check if there is a replica created for each service of your webmap, also check if basemap file exists.

Re: Unable to Open Map Invalid Argument - Offline Area Issue??

AndrewJohnson8 — Fri, 26 Jul 2019 01:24:58 GMT

All offline areas had downloaded properly. After getting the error, I deleted the offline areas and the problem persisted. Still working in classic, but throwing this error in aurora.

Re: Unable to Open Map Invalid Argument - Offline Area Issue??

MiaogengZhang — Fri, 09 Aug 2019 23:36:06 GMT

Can you share your map to a group and invite the account Collector4ArcGIS into it? Let me know the map name.

Re: Unable to Open Map Invalid Argument - Offline Area Issue??

AndrewJohnson8 — Wed, 14 Aug 2019 21:13:10 GMT

The map name is BLM_CA_EL_Recreation_Map, it is in the group EagleLakeDev.

https://arcg.is/1LujPD

Re: Unable to Open Map Invalid Argument - Offline Area Issue??

AndrewJohnson8 — Wed, 14 Aug 2019 21:44:30 GMT

I found this thread: https://community.esri.com/thread/227015-webmap-can-download-in-collector-classic-but-not-in-new-collector-for-arcgis and think there may have been an issue with the multiple domains with the same name. I removed three more feature classes and I was able to get it functioning. Do you know why this is an issue with the new collector and not old collector?