topic Re: Getting this Error “Unable to resolve host “XXXXXXXXXX”: No address associated with hostname in ArcGIS Collector Questions https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634946#M10889 <HTML><HEAD></HEAD><BODY><P>Everything works great in Collector if online, just having a problem with downloading for off-line use.&nbsp; Using Verizon 4G.</P></BODY></HTML> Wed, 07 Feb 2018 18:39:41 GMT County_of_HawaiiDepartment_of_ 2018-02-07T18:39:41Z Getting this Error “Unable to resolve host “XYZ”: No address associated with hostname https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634944#M10887 <P style="margin: 0in 0in 10pt;">When trying to download the offline map, I get the following error message. “Unable to resolve host “XYZ”: No address associated with hostname.&nbsp;Using Android 5.0.1.&nbsp; Any ideas?</P> Mon, 01 Jul 2024 15:08:19 GMT https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634944#M10887 County_of_HawaiiDepartment_of_ 2024-07-01T15:08:19Z Re: Getting this Error “Unable to resolve host “XXXXXXXXXX”: No address associated with hostname https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634945#M10888 <HTML><HEAD></HEAD><BODY><P>What kind of internet connection are you using on your mobile device? Can you open the map in Collector without downloading it and see the layers?</P></BODY></HTML> Wed, 07 Feb 2018 13:31:34 GMT https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634945#M10888 Anonymous User 2018-02-07T13:31:34Z Re: Getting this Error “Unable to resolve host “XXXXXXXXXX”: No address associated with hostname https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634946#M10889 <HTML><HEAD></HEAD><BODY><P>Everything works great in Collector if online, just having a problem with downloading for off-line use.&nbsp; Using Verizon 4G.</P></BODY></HTML> Wed, 07 Feb 2018 18:39:41 GMT https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634946#M10889 County_of_HawaiiDepartment_of_ 2018-02-07T18:39:41Z Re: Getting this Error “Unable to resolve host “XXXXXXXXXX”: No address associated with hostname https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634947#M10890 <HTML><HEAD></HEAD><BODY><P>Interesting. So using 4g when you're accessing a Collector map online works, but trying to download it fails? Can you reproduce this on a different map? Are you using ArcGIS Server Services available outside of your internal network?</P></BODY></HTML> Wed, 07 Feb 2018 19:37:15 GMT https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634947#M10890 Anonymous User 2018-02-07T19:37:15Z Re: Getting this Error “Unable to resolve host “XXXXXXXXXX”: No address associated with hostname https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634948#M10891 <HTML><HEAD></HEAD><BODY><P style="margin: 0in 0in 10pt;">Here is some more information:</P><P style="margin: 0in 0in 10pt;">We are set-up on a reverse proxy, using Portal 10.4.1 that is federated and using a SQL server. The basemap is the only outside service that we are using and has been configured per ESRI’s documentation. No other issues using Web Apps in Portal or other services.&nbsp;</P><P style="margin: 0in 0in 10pt;">My original error was the token error with the basemap, once that was configured correctly I started getting the subject error after about 50-75% had been downloaded.</P><P style="margin: 0in 0in 10pt;">Haven’t tried making another web map but have tried different published map services with the same results.</P></BODY></HTML> Thu, 08 Feb 2018 01:24:29 GMT https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634948#M10891 County_of_HawaiiDepartment_of_ 2018-02-08T01:24:29Z Re: Getting this Error “Unable to resolve host “XXXXXXXXXX”: No address associated with hostname https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634949#M10892 <HTML><HEAD></HEAD><BODY><P>Are you using a separate reverse proxy or are you using the ArcGIS Web Adaptor? Are the URLs you are using in your map over the web adaptor/reverse proxy url or the internal URL over 6443?</P></BODY></HTML> Thu, 08 Feb 2018 15:08:55 GMT https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634949#M10892 Anonymous User 2018-02-08T15:08:55Z Re: Getting this Error “Unable to resolve host “XXXXXXXXXX”: No address associated with hostname https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634950#M10893 <HTML><HEAD></HEAD><BODY><P>We are using a separate reverse proxy that uses the reverse proxy URL.</P></BODY></HTML> Thu, 15 Feb 2018 18:39:01 GMT https://community.esri.com/t5/arcgis-collector-questions/getting-this-error-unable-to-resolve-host-xyz-no/m-p/634950#M10893 County_of_HawaiiDepartment_of_ 2018-02-15T18:39:01Z