topic Re: When open CityEngine prompt licensing problems in ArcGIS CityEngine Questions

When open CityEngine prompt licensing problems

HaiyangXu — Sun, 24 Mar 2013 11:38:34 GMT

Such as the title,When I open CityEngine,Pop-up the following information:
[ATTACH=CONFIG]22916[/ATTACH]
How to solve this problem?

Thank you!

Re: When open CityEngine prompt licensing problems

MatthiasBuehler1 — Mon, 25 Mar 2013 08:25:06 GMT

Hi !

Are you using the TRIAL version of CityEngine ?

M.

Re: When open CityEngine prompt licensing problems

HaiyangXu — Wed, 27 Mar 2013 00:59:47 GMT

Hi !

Are you using the TRIAL version of CityEngine ?

M.

Yes,Does the TRIAL version have the restriction?

Re: When open CityEngine prompt licensing problems

MatthiasBuehler1 — Wed, 27 Mar 2013 13:56:28 GMT

Hi ..

I got some feedback on this by our main developer.

There seems to be an issue when initializing Trusted Storage. Could be a permissions issue ( e.g. installed as Admin, then started once as admin, then restarted as standard user ) or the FlexNet Service is not running / was not installed properly.

Best deinstall all and reinstall [checking Admin rights]. Or reinstall in an other User-account.

Hope this helps !

Matt

Re: When open CityEngine prompt licensing problems

LauraSparks — Fri, 27 Sep 2013 16:33:05 GMT

I am having the same issue as the above with the 2012 trial version of City Engine, single use and it says it is authorized - I am on my 4th re-install and have tried moving the install location to different folders where I know I have full access. I was originally saving it under C:\Program Files (x86)\ArcGIS\CityEngine (where I have read & execute, List Folder Content, and Read permissions) but recently installed it to my 'My Documents' (where I have Full Control). I have tried running as Admin and client, adding -Dogal to the CityEngine.ini file, starting and stopping both ArcGIS license manager and FlexNet Licensing services.

Looking for more ideas.

Re: When open CityEngine prompt licensing problems

LauraSparks — Fri, 27 Sep 2013 16:48:08 GMT

Got a workaround.

Uninstalled on client side, logged off of client side, logged in under a local administration user and reinstalled. Was able to log back in on client side and run the software. Right clicking and selecting 'run as admin' would not work.