topic Trial CityEngine - Authorizing failed OSX 10.8.2 in ArcGIS CityEngine Questions https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160518#M2135 <HTML><HEAD></HEAD><BODY><SPAN>Hi.</SPAN><BR /><SPAN>I tried to install the trial of CityEngine several times on mac osx 10.8.2.</SPAN><BR /><SPAN>Every time it failed, after entering the authorization number the authorization wizard gives no response. Is this a known issue?</SPAN><BR /><SPAN>Roman</SPAN></BODY></HTML> Fri, 04 Jan 2013 07:55:47 GMT RomanSeiler1 2013-01-04T07:55:47Z Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160518#M2135 <HTML><HEAD></HEAD><BODY><SPAN>Hi.</SPAN><BR /><SPAN>I tried to install the trial of CityEngine several times on mac osx 10.8.2.</SPAN><BR /><SPAN>Every time it failed, after entering the authorization number the authorization wizard gives no response. Is this a known issue?</SPAN><BR /><SPAN>Roman</SPAN></BODY></HTML> Fri, 04 Jan 2013 07:55:47 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160518#M2135 RomanSeiler1 2013-01-04T07:55:47Z Re: Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160519#M2136 <HTML><HEAD></HEAD><BODY><SPAN>Hi Roman !</SPAN><BR /><BR /><SPAN>I've not heard from this before.</SPAN><BR /><BR /><SPAN>Where are you located (country) ?</SPAN><BR /><BR /><SPAN>Let me know, then I can organize someone to help you.</SPAN><BR /><BR /><SPAN>Matt</SPAN></BODY></HTML> Fri, 04 Jan 2013 11:23:34 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160519#M2136 MatthiasBuehler1 2013-01-04T11:23:34Z Re: Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160520#M2137 <HTML><HEAD></HEAD><BODY><SPAN>Hi Matt. </SPAN><BR /><SPAN>I'm located in Switzerland.</SPAN><BR /><SPAN>R.</SPAN></BODY></HTML> Fri, 04 Jan 2013 12:07:14 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160520#M2137 RomanSeiler1 2013-01-04T12:07:14Z Re: Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160521#M2138 <HTML><HEAD></HEAD><BODY><SPAN>Hi !</SPAN><BR /><BR /><SPAN>Ok, can you PM me your mail address ?</SPAN><BR /><BR /><SPAN>m.</SPAN></BODY></HTML> Fri, 04 Jan 2013 12:18:35 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160521#M2138 MatthiasBuehler1 2013-01-04T12:18:35Z Re: Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160522#M2139 <HTML><HEAD></HEAD><BODY><SPAN>Hi, I have the same problem! After I enter the evaluation number the process crashes.</SPAN><BR /><BR /><SPAN>Can you help me? My email is </SPAN><A href="mailto:leandro@frontplan.com.br">leandro@frontplan.com.br</A><BR /><BR /><SPAN>Thanks!</SPAN></BODY></HTML> Fri, 29 Mar 2013 14:33:43 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160522#M2139 LeandroFreitas1 2013-03-29T14:33:43Z Re: Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160523#M2140 <HTML><HEAD></HEAD><BODY><SPAN>Hi,</SPAN><BR /><BR /><BR /><SPAN>We're still tracking this issue down. This seems to be a specific bug.</SPAN><BR /><BR /><SPAN>I guess currently, until this is resolved, I can only issue you a time limited CityEngine 2011.2 license to test.</SPAN><BR /><BR /><SPAN>Let me know if you're interested ..</SPAN><BR /><BR /><SPAN>Matt</SPAN></BODY></HTML> Tue, 02 Apr 2013 14:57:08 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160523#M2140 MatthiasBuehler1 2013-04-02T14:57:08Z Re: Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160524#M2141 <HTML><HEAD></HEAD><BODY><SPAN>Hi Mattias, that would be awesome! I'll wait for your instructions.</SPAN><BR /><BR /><SPAN>Thanks</SPAN><BR /><BR /><SPAN>Leandro</SPAN></BODY></HTML> Tue, 02 Apr 2013 17:03:27 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160524#M2141 LeandroFreitas1 2013-04-02T17:03:27Z Re: Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160525#M2142 <HTML><HEAD></HEAD><BODY><SPAN>Hi !</SPAN><BR /><BR /><BR /><SPAN>Send me a PM with your mail address and MAC Address of the machine you want to install CE on.</SPAN><BR /><BR /><SPAN>( ethernet MAC address )</SPAN><BR /><BR /><SPAN>I'll then get back to you ..</SPAN><BR /><BR /><BR /><SPAN>Matt</SPAN></BODY></HTML> Wed, 03 Apr 2013 08:50:36 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160525#M2142 MatthiasBuehler1 2013-04-03T08:50:36Z Re: Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160526#M2143 <HTML><HEAD></HEAD><BODY><SPAN>I am also having problem with freeze while trying to authorize.</SPAN><BR /><BR /><SPAN>OSX 10.8.5</SPAN><BR /><BR /><SPAN>I should clarify that this is the 30-days demo.</SPAN></BODY></HTML> Fri, 11 Oct 2013 09:50:46 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160526#M2143 CarlBjörndal 2013-10-11T09:50:46Z Re: Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160527#M2144 <HTML><HEAD></HEAD><BODY><SPAN>hi,</SPAN><BR /><BR /><SPAN>support should know this type of licensing issue by now.</SPAN><BR /><BR /><SPAN>please you send a mail to </SPAN><A href="mailto:support@esri.com">support@esri.com</A><SPAN>.</SPAN><BR /><BR /><BR /><SPAN>cheers !</SPAN></BODY></HTML> Fri, 11 Oct 2013 13:13:21 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160527#M2144 MatthiasBuehler1 2013-10-11T13:13:21Z Re: Trial CityEngine - Authorizing failed OSX 10.8.2 https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160528#M2145 <HTML><HEAD></HEAD><BODY><BLOCKQUOTE class="jive-quote">hi,<BR /><BR />support should know this type of licensing issue by now.<BR /><BR />please you send a mail to <A href="mailto:support@esri.com">support@esri.com</A>.<BR /><BR /><BR />cheers !</BLOCKQUOTE><BR /><SPAN> </SPAN><BR /><BR /><SPAN>Thank you. I have sent them a mail, but I guess that they will respond on Monday...</SPAN></BODY></HTML> Fri, 11 Oct 2013 13:51:01 GMT https://community.esri.com/t5/arcgis-cityengine-questions/trial-cityengine-authorizing-failed-osx-10-8-2/m-p/160528#M2145 CarlBjörndal 2013-10-11T13:51:01Z