topic Re: An app based on the QuickReport "hangs" on my device in ArcGIS AppStudio Questions

An app based on the QuickReport "hangs" on my device

CarstenAndersson — Fri, 16 Nov 2018 15:01:19 GMT

I've built an app using the QuickReport template in AppStudio 3.1. On my developer machine it works fine, and i the AppStudio Player it also looks and operates without problems. But if I build it on the cloud and try it out on my device, it hangs after I press "New".

Has anyone else experienced this?

Thanks in advance

/Carsten

Re: An app based on the QuickReport "hangs" on my device

ErwinSoekianto — Fri, 16 Nov 2018 20:15:22 GMT

Carsten,

Can you provide the details on the device(s) make and model where you are seeing this issue?

Erwin.

Re: An app based on the QuickReport "hangs" on my device

CarstenAndersson — Thu, 22 Nov 2018 08:11:04 GMT

Hi Erwin,

in my case it's a Samsung Galaxy S7.

/Carsten

Re: An app based on the QuickReport "hangs" on my device

ShobanaSuresh — Mon, 26 Nov 2018 01:27:31 GMT

Hi Carsten,

Can you open AppStudio Settings tool and check if the External Storage Capability is set to true in your app?

If it's not ON, can you set the below capabilities to true, upload app , rebuild and test it again?

Below are the capabilities used in apps created using the QuickReport template.

Thanks

Shobana

Re: An app based on the QuickReport "hangs" on my device

CarstenAndersson — Thu, 29 Nov 2018 09:00:12 GMT

It did the trick! Thanks, you saved my day 😄