topic Re: webmap not supported after updating to AppStudio 5.3 in ArcGIS AppStudio Questions

webmap not supported after updating to AppStudio 5.3

DavidPuckett — Mon, 21 Mar 2022 23:52:09 GMT

I updated to AppStudio 5.3 and now my map (that was loading in 5.2) is not loading with a task status of LoadStatusFailedToLoad and an error message stating that the map is not supported because it is a version Pre 2.0. But the web map was created just 3 months ago and I saved it today. It is also working in AppStudio 5.2.

Is this a bug or is there something I need to do differently for AppStudio 5.3?

Re: webmap not supported after updating to AppStudio 5.3

rob_hewy — Tue, 22 Mar 2022 16:34:00 GMT

I had a similar problem recently but my map was old.

What worked for me was opening the map in the new map viewer (not classic) making a small change (I think I added a bookmark) then saving the map.

I hope this helps

Re: webmap not supported after updating to AppStudio 5.3

TrevorFrame — Tue, 22 Mar 2022 19:46:05 GMT

Hi @DavidPuckett,

Sorry to hear you are encountering issues accessing your map. We are unaware of any issues with accessing web maps with the new AppStudio 5.3. I am able to reproduce this error only when using old web maps versions 1.6. I'd recommend verifying a few things:

Verify you can open the map with Map Viewer
You're referencing the correct map id
Test the map using the Web Map sample application

Otherwise, please reach out to Esri support so they can further troubleshoot before creating a ticket if necessary.

Best,

Trevor Frame

Re: webmap not supported after updating to AppStudio 5.3

rob_hewy — Tue, 22 Mar 2022 20:05:07 GMT

Hi Trevor,

Is is possible to query the item id and get the version of the map using the Python API for ArcGIS or the runtime?

https://developers.arcgis.com/web-map-specification/objects/webmap/

Rob

Re: webmap not supported after updating to AppStudio 5.3

rob_hewy — Tue, 22 Mar 2022 21:03:29 GMT

I was able to log out the version using the runtime

https://developers.arcgis.com/qt/qml/api-reference/qml-esri-arcgisruntime-geomodel.html

2.23 for me

MapView { id: mapView //============================================================= // Delete all the features in the poi layer; local first then // apply the edits to the cloud after //============================================================= function logVersion () { W.warLog(map.version) } //============================================================= // Grab as much as you can // old map link: // "https://bcitgis.maps.arcgis.com/home/item.html?id=53de6361de1e48009cf01e78557440ce" //============================================================= anchors.fill: parent Map { id: map initUrl: 'https://bcitgis.maps.arcgis.com/home/item.html?id=0a5459e98e15445b8ba8392f834a1c2b' } } // end of the MapView

Re: webmap not supported after updating to AppStudio 5.3

TrevorFrame — Tue, 22 Mar 2022 21:16:32 GMT

Hi Rob,

Sorry, I'm not too familiar with Python API, but you can probably use the REST sharing API url to retrieve data about the web map. In AppStudio, we use the url to get the map info. It looks something like https://www.arcgis.com/sharing/rest/content/items/[web map id]/data and responds with a JSON like object with a version attribute. You can even test it with your browser and get the web map object.

Best,

Trevor Frame

Re: webmap not supported after updating to AppStudio 5.3

DavidPuckett — Tue, 22 Mar 2022 21:23:04 GMT

I have verified all of your recommendations and am seeing the same issue with all 5.3 apps including AppStudio 5.3 on Windows and AppStudio Player 5.3.17 on both iOS and Android. But not on my installation of AppStudio 5.2 on Windows. I have also verified that the version of the web map is 2.23 using the ArcGIS Online Assistant (see attached).

Other web maps work in the same 5.3 apps however with the same version, 2.23. Could it have to do with the spatial reference of the web map?

Re: webmap not supported after updating to AppStudio 5.3

DavidPuckett — Tue, 22 Mar 2022 21:25:02 GMT

@TrevorFramethe web map is here if it is helpful

https://seattlecitygis.maps.arcgis.com/home/item.html?id=d5e2a56846c94ec685a334010987016b

Re: webmap not supported after updating to AppStudio 5.3

DavidPuckett — Tue, 22 Mar 2022 21:27:28 GMT

You can use the ArcGIS Online Assistant to get the web map version @rob_hewy

ArcGIS Online Assistant

Log in and from the 'I want to...' menu select 'View and Item's JSON' and then select your web map from the Root list on the left. It's all the way at the bottom of the Data section.

Re: webmap not supported after updating to AppStudio 5.3

rob_hewy — Tue, 22 Mar 2022 22:02:07 GMT

When I checked with AppStudio 5.3/100.13 the version for the Seattle map is null

qml: qml: ==================== GIST 8010 ================== qml: ===== Version: qml: ==================== WAR END ================== qml:

On my test map I get:

qml: ==================== GIST 8010 ================== qml: ===== Version: 2.23 qml: ==================== WAR END ================== qml:

It might be projection: https://epsg.io/2926

Re: webmap not supported after updating to AppStudio 5.3

TrevorFrame — Wed, 23 Mar 2022 00:07:17 GMT

Hi @DavidPuckett,

I was able to reproduce the issue with your web map you provided, so thank you for doing that. I did what @rob_hewy recommended and made an exact copy of your map using the new map viewer and the web map copy is working on my end. Hopefully, this simple fix works for you.

Best,

Trevor Frame

Re: webmap not supported after updating to AppStudio 5.3

DavidPuckett — Thu, 24 Mar 2022 00:44:54 GMT

Ok this is most certainly a bug in 5.3. I narrowed it down to a drop shadow in one of the layers. I removed the 'effect', as they are referred to in the json, and the map worked (no incompatible version error) in all 5.3 environments. Here's the json I removed if it's helpful:

"effect": [ { "scale": 47464.25105939465, "value": [ { "type": "drop-shadow", "xoffset": 0.75, "yoffset": 0.75, "blurRadius": 0.375, "color": [ 115, 114, 114, 255 ] } ] }, { "scale": 11866.062764848662, "value": [ { "type": "drop-shadow", "xoffset": 1.5, "yoffset": 1.5, "blurRadius": 0.75, "color": [ 115, 114, 114, 255 ] } ] }, { "scale": 2966.5156912121656, "value": [ { "type": "drop-shadow", "xoffset": 3, "yoffset": 3, "blurRadius": 1.5, "color": [ 115, 114, 114, 255 ] } ] } ],

Re: webmap not supported after updating to AppStudio 5.3

rob_hewy — Thu, 24 Mar 2022 00:57:09 GMT

Just so you know the map is now reporting the version below:

qml: ==================== GIST 8010 ================== qml: ===== Version: 2.24 qml: ==================== WAR END ==================

The map I tested was:

"https://seattlecitygis.maps.arcgis.com/home/item.html?id=d5e2a56846c94ec685a334010987016b"

Re: webmap not supported after updating to AppStudio 5.3

DavidPuckett — Thu, 24 Mar 2022 01:12:39 GMT

Yes I saw that, but there's no way it is an issue with the version number. If I put the drop shadow effect back in it breaks. Very reproducible.

Re: webmap not supported after updating to AppStudio 5.3

rob_hewy — Thu, 24 Mar 2022 01:27:16 GMT

Is this an effect that the mapviewer adds to the layer? if so, I will try to break one of my maps

Re: webmap not supported after updating to AppStudio 5.3

rob_hewy — Thu, 24 Mar 2022 01:42:55 GMT

Layer effects definitely blows up the map; Knocks-out the version number

I only tested drop shadow. UPDATE: Bloom causes problems too.

qml: ==================== GIST 8010 ================== qml: ===== Version: qml: ==================== WAR END ================== qml:

Re: webmap not supported after updating to AppStudio 5.3

rob_hewy — Thu, 24 Mar 2022 01:38:01 GMT

Turn the effect off then save and the map works again:

qml: ==================== GIST 8010 ================== qml: ===== Version: 2.24 qml: ==================== WAR END ================== qml:

Re: webmap not supported after updating to AppStudio 5.3

rob_hewy — Thu, 24 Mar 2022 01:46:08 GMT

Could be a runtime issue 100.12 versus 100.13.

A software regression?

Re: webmap not supported after updating to AppStudio 5.3

rob_hewy — Thu, 24 Mar 2022 06:57:58 GMT

Simple app below that isolates the problem to the Map QML type (map version is 2.23/2.24):

import QtQuick 2.13 import QtQuick.Controls 2.13 import ArcGIS.AppFramework 1.0 import Esri.ArcGISRuntime 100.13 App { id: app width: 400 height: 640 // ============================================================================================== // 'https://seattlecitygis.maps.arcgis.com/home/item.html?id=d5e2a56846c94ec685a334010987016b' // // no effects // https://bcitgis.maps.arcgis.com/home/item.html?id=0a5459e98e15445b8ba8392f834a1c2b // // with an effect // 'https://bcitgis.maps.arcgis.com/home/item.html?id=d5db1d15460d41379dfcd0f66cddaaa9' // ============================================================================================== MapView{ id: mapView anchors.fill: parent Map{ id: map onErrorChanged: log() initUrl: 'https://bcitgis.maps.arcgis.com/home/item.html?id=d5db1d15460d41379dfcd0f66cddaaa9' } } function log(){ console.log('=========================================') console.log(`===== ${map.error.message}`) console.log('=========================================') console.log('=========================================') console.log(`===== ${map.error.additionalMessage}`) console.log('=========================================') } }

Re: webmap not supported after updating to AppStudio 5.3

TrevorFrame — Thu, 24 Mar 2022 21:52:25 GMT

Thank you both, @DavidPuckett @rob_hewy , for bringing this to our attention and for your thoroughness. We will research this more and address this issue.

Update: This will be address in the next AppStudio 5.4 update with the new ArcGIS Runtime 100.14. In the mean time, please remove any layer effects you have in your web map when using AppStudio 5.3.