topic Background app's launch image doesn't appear on a stand-alone maptour template in ArcGIS AppStudio Questions

Background app's launch image doesn't appear on a stand-alone maptour template

Carlos_Carvalho — Mon, 26 Jul 2021 14:36:28 GMT

Hi everybody,

I have been bulding a maptour app using appstudio. Everything works fine on the appstudio player but when I make it a stand-alone app, the background app's launch image doesn't appear.

The app icon and the background color works fine, but the image background doesn't show.

Is there anyone who nows how to fix it?

Here are the resources about the app settings: https://doc.arcgis.com/en/appstudio/configure-apps/appsettings.htm#ESRI_SECTION1_58B0D2FEA2BF4794ABC685536E0656A4

Thanks,

Carlos Carvalho

Re: Background app's launch image doesn't appear on a stand-alone maptour template

ErwinSoekianto — Fri, 30 Jul 2021 18:25:19 GMT

@Carlos_Carvalho

That is weird, that should work. Did you make sure to upload your app before doing Cloud Make build? The Cloud Make job takes the copy of the source code that is uploaded in the cloud, not from your computer.

Thank you,

Erwin.

Re: Background app's launch image doesn't appear on a stand-alone maptour template

Carlos_Carvalho — Mon, 02 Aug 2021 22:13:16 GMT

Thanks for your reply Erwin.

The issue was related with the picture location, it wasn't in the assets folder.

Thanks again,

Carlos Carvalho

Re: Background app's launch image doesn't appear on a stand-alone maptour template

Carlos_Carvalho — Tue, 03 Aug 2021 15:53:11 GMT

Correction: after reviewing the issue, the problem was related with the picture’s name. In my case, for the image background and the start background to load, the name of each picture must be “launchimageBackground” and “startBackground”. Tried with other names and it haven’t loaded on a maptour stand-alone app.

Regards,

Carlos Carvalho