topic Re: Error Code 499, Token required in ArcGIS API for Silverlight Questions

Error Code 499, Token required

JulieBiju — Tue, 18 Mar 2014 11:58:53 GMT

Hi All,

In my web application I am loading map successfully . But now a days I am facing a problem with the error below

Error Code 499, Token required

How can I solve this.?From Where I will get Token and In the below code how to apply?

<esri:ArcGISDynamicMapServiceLayer ID="StreLayer" Url="http://www.mapping Link here/MapServer"/>
<esri:ArcGISDynamicMapServiceLayer ID="AraLayer" Url="http://www.mapping Link here/MapServer" />

Re: Error Code 499, Token required

DominiqueBroux — Wed, 19 Mar 2014 08:00:31 GMT

This means that your service is secured and you need to login before accessing to the service.

You have to use the IdentityManager. Two options:
- challenge the user for username/password. The easiest way is to use the toolkit SiginDialog (see interactive SDK SignInDialog sample)
- generate a token for a predefined username/password using GenerateCredentialAsync and then add the credential to IM.

Re: Error Code 499, Token required

JulieBiju — Wed, 19 Mar 2014 10:27:00 GMT

This means that your service is secured and you need to login before accessing to the service.

You have to use the IdentityManager. Two options:
- challenge the user for username/password. The easiest way is to use the toolkit SiginDialog (see interactive SDK SignInDialog sample)
- generate a token for a predefined username/password using GenerateCredentialAsync and then add the credential to IM.

Re: Error Code 499, Token required

JulieBiju — Wed, 19 Mar 2014 11:11:49 GMT

Thanks a lot for ur help.
I Am using our service before 1 year back onwards. But Now only I am facing ths error.
I want to avoid login screen from my customers. How can I do that?In the coding can I use Username and passowrd?

I think Some security settings automaticaly changed from public to Private. How can I change that?

This means that your service is secured and you need to login before accessing to the service.

You have to use the IdentityManager. Two options:
- challenge the user for username/password. The easiest way is to use the toolkit SiginDialog (see interactive SDK SignInDialog sample)
- generate a token for a predefined username/password using GenerateCredentialAsync and then add the credential to IM.

Re: Error Code 499, Token required

JulieBiju — Wed, 19 Mar 2014 13:01:17 GMT

Can anybdy help me Pls...
I am wondered Y this error happened suddenly.

Without changing the code ,Is it possible to solve the issue...

Re: Error Code 499, Token required

DominiqueBroux — Wed, 19 Mar 2014 17:29:07 GMT

Can anybdy help me Pls...
I am wondered Y this error happened suddenly.

Without changing the code ,Is it possible to solve the issue...

As your services are no more working without any clear explanations, first thing is to check that the issue is effectively coming from a secured service.

Try to access to the service using a browser and check if you need to login to access to it.

Re: Error Code 499, Token required

JulieBiju — Thu, 20 Mar 2014 03:42:35 GMT

Yes. When I use the browser for accesing my service(http://sitename:8000/arcgis/rest/services/..../ServiceName/MapServer) ,It is showing ArcGIS Server REST API Login screen
But Pls note recently only It is asking for Login. Till two weeks back when I access the service ,It was not ask for login.

I didnt made any changes in the ESRI services Or Not did any setting changes in ESRI 10.01 Server.Only Windows update doing in the server system.

Need Help Pls

As your services are no more working without any clear explanations, first thing is to check that the issue is effectively coming from a secured service.

Try to access to the service using a browser and check if you need to login to access to it.

Re: Error Code 499, Token required

DominiqueBroux — Thu, 20 Mar 2014 07:03:26 GMT

But Pls note recently only It is asking for Login. Till two weeks back when I access the service ,It was not ask for login.
I didnt made any changes in the ESRI services Or Not did any setting changes in ESRI 10.01 Server.Only Windows update doing in the server system.

If the secured service is not expected, you should contact your server administrator to come back to a non secured service.
Anyway the issue is coming from the server side and not from the client side and SL.

Re: Error Code 499, Token required

JulieBiju — Fri, 21 Mar 2014 19:30:53 GMT

Thank A lot for ur help dear friend. I have a very less knowledge in this. So let me ask u again.

Shall I contact our hosting company where the arcgis10.01 server and my website is hosted? If The answer is "Yes" What I will ask to them?

If the secured service is not expected, you should contact your server administrator to come back to a non secured service.
Anyway the issue is coming from the server side and not from the client side and SL.

Re: Error Code 499, Token required

JulieBiju — Sun, 23 Mar 2014 05:51:29 GMT

If the secured service is not expected, you should contact your server administrator to come back to a non secured service.
Anyway the issue is coming from the server side and not from the client side and SL.

Dear friend,
When I restarted the machine . The problem solved. But dont know same issue will come again or not?
we are calling services from different 3 websites. Will it make this issue?

Re: Error Code 499, Token required

JulieBiju — Mon, 24 Mar 2014 10:45:44 GMT

If the secured service is not expected, you should contact your server administrator to come back to a non secured service.
Anyway the issue is coming from the server side and not from the client side and SL.

Hi Friend,

I contacted our hosting company they said from thre side no any changes did. So again goal is in my court. How can I trace the issue?

When I restarted the machine . The problem solved temporally. But this issue I am expecting again. How can I solve this issue permanently?
I need help...Pls...Without help I cannot solve it....

Re: Error Code 499, Token required

JulieBiju — Wed, 26 Mar 2014 05:15:57 GMT

can anybody help me to solve my issue permanent?

Hi Friend,

I contacted our hosting company they said from thre side no any changes did. So again goal is in my court. How can I trace the issue?

When I restarted the machine . The problem solved temporally. But this issue I am expecting again. How can I solve this issue permanently?
I need help...Pls...Without help I cannot solve it....

Re: Error Code 499, Token required

DominiqueBroux — Wed, 26 Mar 2014 09:03:39 GMT

can anybody help me to solve my issue permanent?

Sorry I can't hlp on this matter. It's definitively not a Silverlight issue and I don't figure out how a service can switch from non secured to secured without action at server side.
But you might have more chance to get an answer by posting your question on the server forum.
Good Luck.

Re: Error Code 499, Token required

EliChadwick — Tue, 12 Aug 2014 00:53:27 GMT

I have just been through the same pain and all my googling lead me back to this post so I thought I'd do the right thing and post my solution.

I believe you need this patch:

http://support.esri.com/en/downloads/patches-servicepacks/view/productid/66/metaid/1991

Without it ArcServer will set all the services to private when it experiences load.

Worked for me!

Re: Error Code 499, Token required

JamieThompson2 — Thu, 28 Aug 2014 13:28:32 GMT

This was very helpful!