from arcgis.gis import GIS fails in ModelBuilder only due to SSL error.

ChrisDalla_Piazza — Wed, 27 Dec 2023 14:36:52 GMT

Hello,

I have a python script with a single line of code.

from arcgis.gis import GIS

This script executes successfully from IDLE but it fails as soon as I use the script from ModelBuilder.

The error from ModelBuilder is below and makes reference to some sort of SSL error that I can't find any search hits on.

Traceback (most recent call last): File "\\gis.lyco.org\ArcGISResources\Python Scripts\CopyFeatureService.py", line 3, in <module> from arcgis.gis import GIS File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\__init__.py", line 71, in <module> from .features.geo import _dask # noqa File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\features\geo\_dask.py", line 45, in <module> from ._viz._dmapping import dask_plot File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\features\geo\_viz\__init__.py", line 4, in <module> from arcgis.features.geo._viz.mapping import plot File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\features\geo\_viz\mapping.py", line 8, in <module> from arcgis.mapping.renderer import ( File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\mapping\__init__.py", line 8, in <module> from ._types import ( File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\mapping\_types.py", line 36, in <module> from arcgis.widgets._mapview._traitlets_extension import ObservableDict File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\widgets\__init__.py", line 2, in <module> from arcgis.widgets._mapview import MapView File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\widgets\_mapview\__init__.py", line 1, in <module> from arcgis.widgets._mapview._mapview import MapView File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\widgets\_mapview\_mapview.py", line 34, in <module> from arcgis.widgets._mapview._raster import LocalRasterOverlayManager File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\widgets\_mapview\_raster\__init__.py", line 1, in <module> from arcgis.widgets._mapview._raster.local_raster_overlay_manager import ( File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\widgets\_mapview\_raster\local_raster_overlay_manager.py", line 7, in <module> from arcgis.widgets._mapview._raster._jupyter_utils import * File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\arcgis\widgets\_mapview\_raster\_jupyter_utils.py", line 10, in <module> from notebook.notebookapp import list_running_servers File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\notebook\notebookapp.py", line 59, in <module> from tornado import httpserver File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\tornado\httpserver.py", line 32, in <module> from tornado.http1connection import HTTP1ServerConnection, HTTP1ConnectionParameters File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\tornado\http1connection.py", line 34, in <module> from tornado import iostream File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\tornado\iostream.py", line 40, in <module> from tornado.netutil import ssl_wrap_socket, _client_ssl_defaults, _server_ssl_defaults File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages\tornado\netutil.py", line 34, in <module> _client_ssl_defaults = ssl.create_default_context(ssl.Purpose.SERVER_AUTH) File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\ssl.py", line 751, in create_default_context context.load_default_certs(purpose) File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\ssl.py", line 575, in load_default_certs self._load_windows_store_certs(storename, purpose) File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\ssl.py", line 567, in _load_windows_store_certs self.load_verify_locations(cadata=certs) ssl.SSLError: [ENGINE: DSO_NOT_FOUND] dso not found (_ssl.c:4174)

My suspicion is that this is a problem with our managed network. Any ideas on how to troubleshoot this issue?

I've used this in other scripts in ModelBuilder successfully and it only recently started failing with this error.

Re: from arcgis.gis import GIS fails in ModelBuilder only due to SSL error.

ChrisDalla_Piazza — Wed, 27 Dec 2023 18:40:13 GMT

This issue does not repro on a 2nd workstation on our network so it looks like its just a problem on my own workstation.

Re: from arcgis.gis import GIS fails in ModelBuilder only due to SSL error.

ChrisDalla_Piazza — Wed, 27 Dec 2023 20:13:11 GMT

In the end a reboot of my workstation fixed the problem.

topic Re: from arcgis.gis import GIS fails in ModelBuilder only due to SSL error. in ArcGIS API for Python Questions

from arcgis.gis import GIS fails in ModelBuilder only due to SSL error.

Re: from arcgis.gis import GIS fails in ModelBuilder only due to SSL error.

Re: from arcgis.gis import GIS fails in ModelBuilder only due to SSL error.