topic Re: Creating new user via ArcGIS API for Python in ArcGIS API for Python Questions

Creating new user via ArcGIS API for Python

PhilippeRieffel1 — Tue, 18 Feb 2020 06:56:05 GMT

Hey all,

i am trying to automate the creation of named users on arcgis online. I am basically using the code from the example notebooks. And it always fails

the gis object is created with an administrator connection, and i tested it with version 1.7.0 as well, same error. So, my question would be, is there any way to get a more detailed response from the api, like the actual response of the rest call or something? Or in general, what am i doing wrong here?

Thanks for your input.

Re: Creating new user via ArcGIS API for Python

WilliamCraft — Tue, 18 Feb 2020 13:54:21 GMT

Can you provide a bit more of the preceeding code to give a bit more context so we can see where you create the GIS object?

Re: Creating new user via ArcGIS API for Python

PhilippeRieffel1 — Tue, 18 Feb 2020 14:02:40 GMT

Hey William, thanks for taking the time to look at my problems

The gis object is created as follows:

I tried the gis.user, but i am pretty sure, that users is correct, because the API Reference lists the create() method as a method of the user-manager class (users) and not the user class. See arcgis.gis module

So from my point of view, the method/syntax is correct, but it does not work....

Re: Creating new user via ArcGIS API for Python

WilliamCraft — Tue, 18 Feb 2020 14:09:04 GMT

Yes, your syntax does appear to be correct. Can you remove all of the parameters in your create command that follow the role='org_user' portion? You might try trimming that section down a bit to get to the bare minimum parameters required for creating a user. It's possible that some of those parameters don't apply to AGOL; only to Portal.

Re: Creating new user via ArcGIS API for Python

WilliamCraft — Tue, 18 Feb 2020 14:35:33 GMT

Also, according to the documentation, the required user_type parameter value must either be 'creator' or 'viewer'.

Re: Creating new user via ArcGIS API for Python

PhilippeRieffel1 — Tue, 18 Feb 2020 15:21:18 GMT

Unfortunately, that did not work

Re: Creating new user via ArcGIS API for Python

PhilippeRieffel1 — Tue, 18 Feb 2020 15:22:15 GMT

Changing the user_type to 'Creator' did not change anything

Re: Creating new user via ArcGIS API for Python

WilliamCraft — Tue, 18 Feb 2020 15:44:21 GMT

Interesting. And you're absolutely sure there isn't already a user in AGOL named 'DemoUser'? If not, I'm out of ideas.

Re: Creating new user via ArcGIS API for Python

HuubZwart — Tue, 07 Jul 2020 09:03:00 GMT

It looks like the API reference is actually wrong here. It states the username needs to be unique in Portal, but in my experience for AGOL it needs to be unique not only for the active AGOL environment but for all environments.

I ran into the same issue in an AGOL environment with only a single user. With the above procedure I couldn't create a user with the username "username" (arbitrary, 6-24 characters). Changing the username to "username_SOMETHING" made it work for me.

This is reproducible creating a user by administrating AGOL through a browser and browsing to organization/users - creating a username that exists outside the active AGOL environment is impossible (username already exists).

Re: Creating new user via ArcGIS API for Python

JPGarCar — Thu, 13 May 2021 21:42:36 GMT

Did you find a solution to your problem? I am having the same exact issue, I have tried everything and I can't get it to work. Would really appreciate your input!

Re: Creating new user via ArcGIS API for Python

Fuentes — Wed, 23 Jun 2021 12:14:28 GMT

I have the same problem and can't find a solution anywhere.

Updating and deleting an account works.

Re: Creating new user via ArcGIS API for Python

pajamas — Mon, 14 Feb 2022 11:54:05 GMT

I had the same issue and could solve it by setting the New Member Defaults. You find them on your ArcGIS Online Account under Organisation > Settings > New Member Defaults

Re: Creating new user via ArcGIS API for Python

jorisfrenkel — Tue, 09 May 2023 15:23:48 GMT

I am running into the same issue now, but only in ArcGIS Online. However, in ArcGIS Pro, it works, but my version of Pro is a bit older, 1.8.1.

Re: Creating new user via ArcGIS API for Python

NicoleHuang1 — Sun, 13 Oct 2024 17:07:37 GMT

This solved my problem, thank you so much!

Re: Creating new user via ArcGIS API for Python

AFackler_NAPSG — Thu, 03 Apr 2025 23:17:42 GMT

Ran into this same issue as well. What I found was I was out of "Creator" roles in my hub organization and that was causing the creation of new users to be created. When I checked my user defaults and modified the default role to something else, I was good to go