Timeout error (504) on batch_add of workforce assignments

Jesse — Thu, 23 Sep 2021 16:52:20 GMT

I'm moving data out of a dataframe and into a workforce app.

from arcgis.apps import workforce from arcgis.gis import GIS from arcgis.geometry import Point import datetime # Set up the workforce project gis = GIS(url="https://place.maps.arcgis.com", username="u_name", password="pw") layer = gis.content.search("itemID")[0] # Gives a FeatureCollection project = workforce.Project(layer) # Create a list of project assignments assignments = [] for _, row in df.iterrows(): print(f"Processing {row['Request']}...") # Initialize variables geometry = Point({ "x": row["Longitude"], "y": row["Latitude"], "spatialReference": {"wkid": 4326} }) reproj = arcgis.geometry.project( geometries=[geometry], in_sr=4326, out_sr=3857 )[0] assignment_details = { "assignment_type": "Intake", "geometry": reproj, "priority": 0, "location": "Test", "status": 1, "description": row["Description"], "work_order_id": row["Request"], "due_date": row["Entered date"], "assigned_date": datetime.datetime.utcnow(), "worker": project.workers.get(user_id="user") } # Create workforce assignment assignment = workforce.Assignment(project, **assignment_details) assignments.append(assignment) project.assignments.batch_add(assignments)

My understanding of 500 errors is that there's not much I can do to solve the problem, right? Still, is there something about my code that's causing a hangup?

Traceback:

Traceback (most recent call last): File "crm-extractor.py", line 211, in <module> project.assignments.batch_add(assignments) File "C:\Users\nestj1\AppData\Local\ESRI\conda\envs\publicspace_env\lib\site-packages\arcgis\apps\workforce\managers.py", line 83, in batch_add return add_assignments(self.project, assignments) File "C:\Users\nestj1\AppData\Local\ESRI\conda\envs\publicspace_env\lib\site-packages\arcgis\apps\workforce\_store\assignments.py", line 72, in add_assignments add_features(project.assignments_layer, features, use_global_ids) File "C:\Users\nestj1\AppData\Local\ESRI\conda\envs\publicspace_env\lib\site-packages\arcgis\apps\workforce\_store\utils.py", line 19, in add_features response = feature_layer.edit_features(adds=feature_set, use_global_ids=use_global_ids) File "C:\Users\nestj1\AppData\Local\ESRI\conda\envs\publicspace_env\lib\site-packages\arcgis\features\layer.py", line 2393, in edit_features return self._con.post(path=edit_url, postdata=params)#, token=self._token) File "C:\Users\nestj1\AppData\Local\ESRI\conda\envs\publicspace_env\lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 720, in post force_bytes=kwargs.pop('force_bytes', False)) File "C:\Users\nestj1\AppData\Local\ESRI\conda\envs\publicspace_env\lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 514, in _handle_response self._handle_json_error(data['error'], errorcode) File "C:\Users\nestj1\AppData\Local\ESRI\conda\envs\publicspace_env\lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 536, in _handle_json_error raise Exception(errormessage) Exception: Your request has timed out. (Error Code: 504)

python version: 3.7.9

arcgis version: 1.8.3

UPDATE:

I rearranged the script to try posting to the REST API using the requests library, but it still times out.

Re: Timeout error (504) on batch_add of workforce assignments

Jesse — Thu, 23 Sep 2021 18:06:03 GMT

After a lot of tinkering, it turned out to be an issue with the description field. I was trying to hyperlink to a URL using <a> tags, but the tag wasn't getting constructed properly. Also, according to this post, it doesn't seem like HTML is honored in Workforce yet. I reconstructed the description to include the raw URL rather than the URL formatted into an <a> tag, and that solved the timeout issue.

topic Timeout error (504) on batch_add of workforce assignments in ArcGIS API for Python Questions

Timeout error (504) on batch_add of workforce assignments

UPDATE:

Re: Timeout error (504) on batch_add of workforce assignments