topic Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error in ArcGIS API for Python Questions

Unable to update / delete user in ArcGIS Python API - HTTP 404 error

PhillipGiraud — Mon, 03 Feb 2020 13:20:15 GMT

I am trying to update a user's description in our ArcGIS Portal instance but the below code is giving me an HTTP 404 error:

from arcgis.gis import GIS
gis = GIS("my_portal_url", "my_user", "my_password")
user = gis.users.get(username="chris.buckmaster")
user.update(description="Chris's Bio")

The error I receive is as follows:

Traceback (most recent call last):
File "test.py", line 5, in <module>
user.update(description="Chris's Bio")
File "C:\ProgramData\Anaconda3\lib\site-packages\arcgis\gis\__init__.py", line 5700, in update
files=files)
File "C:\ProgramData\Anaconda3\lib\site-packages\arcgis\_impl\connection.py", line 1107, in post
resp = opener.open(url, data=encoded_postdata.encode())
File "C:\ProgramData\Anaconda3\lib\urllib\request.py", line 531, in open
response = meth(req, response)
File "C:\ProgramData\Anaconda3\lib\urllib\request.py", line 641, in http_response
'http', request, response, code, msg, hdrs)
File "C:\ProgramData\Anaconda3\lib\urllib\request.py", line 569, in error
return self._call_chain(*args)
File "C:\ProgramData\Anaconda3\lib\urllib\request.py", line 503, in _call_chain
result = func(*args)
File "C:\ProgramData\Anaconda3\lib\urllib\request.py", line 649, in http_error_default
raise HTTPError(req.full_url, code, msg, hdrs, fp)
urllib.error.HTTPError: HTTP Error 404:

I can connect fine to the Portal and have been able to extract data out and produce reports etc so I am wondering why I might be receiving this error? I am using v1.6 of the ArcGIS Python API and Portal v10.6.

I am connecting as an administrator account so have full privileges.

Thanks

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

JakeSkinner — Mon, 03 Feb 2020 14:14:35 GMT

Hi Phillip,

I was able to run this code using v1.7 of the ArcGIS for Python API and Portal 10.7.1. I would try upgrading the API:

Start > ArcGIS > right-click Python Command Prompt > Run As Administrator
Execute the following: conda upgrade -c esri --no-pin arcgis

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

PhillipGiraud — Mon, 03 Feb 2020 15:19:07 GMT

Hi Jake

I have tried to upgrade to version 1.7 in the past but it just doesn't seem to be an option (have tried using the --no-pin command as well which I hadn't done before but it still doesn't give me the option to upgrade to 1.7).

I have checked the differences between 1.6 and 1.7 for this function and it is exactly the same so I am not sure whether an upgrade would help, but wouldn't have thought it is an issue with the API seeing as I can perform the other operations?

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

JakeSkinner — Mon, 03 Feb 2020 15:28:22 GMT

What version of ArcGIS Pro do you have installed (i.e. 2.4.3)?

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

PhillipGiraud — Mon, 03 Feb 2020 15:55:07 GMT

Version 2.2.0 but I don't use the software.

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

ChrisBuckmaster2 — Wed, 05 Feb 2020 09:01:42 GMT

Any further ideas?

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

JakeSkinner — Wed, 05 Feb 2020 12:47:30 GMT

I would focus on upgrading to version 1.7 of the API. If it's still an issue, then it could be related to the release of Portal for ArcGIS.

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

ChrisBuckmaster2 — Wed, 05 Feb 2020 13:01:24 GMT

Hi Jake

I get the below message when trying to upgrade, it seems to not recognise there being an option to upgrade to a newer release.

I'm not sure why it would be related to the release of ArcGIS Portal, as doesn't it get installed independent from any Portal environment?

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

JakeSkinner — Wed, 05 Feb 2020 13:14:44 GMT

Do you receive the same error when you run the above from C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3?

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

ChrisBuckmaster2 — Wed, 05 Feb 2020 13:18:01 GMT

Yes...

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

ChrisBuckmaster2 — Fri, 07 Feb 2020 09:38:54 GMT

Jake Skinner‌ should I not be receiving the above when trying to install v1.7?

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

JakeSkinner — Fri, 07 Feb 2020 19:32:25 GMT

Try upgrading to the latest version of ArcGIS Pro (2.5), and this should upgrade your API to 1.7.1.

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

ChrisBuckmaster2 — Mon, 10 Feb 2020 10:09:31 GMT

Jake Skinner‌ I have upgraded ArcGIS Pro to version 2.5 and using version 1.7 of the ArcGIS Python API it is still giving me the same error message?

I am connecting with an administrator account and have been able to update item descriptions so I should have the necessary permissions, is there anything else I can try / suggestions on how to troubleshoot the issue?

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

JakeSkinner — Mon, 10 Feb 2020 15:02:05 GMT

What version of Portal are you using? I tested this with 10.7.1. If you are using a previous version, I would recommend upgrading.

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

ChrisBuckmaster2 — Mon, 10 Feb 2020 15:42:32 GMT

I am using Portal 10.6 and am hesitant to upgrade as it will impact upon users.

We are on fairly recent versions for all software so I would have thought something this simple shouldn't be an issue with the version?

Re: Unable to update / delete user in ArcGIS Python API - HTTP 404 error

JakeSkinner — Mon, 10 Feb 2020 15:47:06 GMT

I've only tested this with 10.7.1, and, unfortunately, I don't have access to 10.6 to test. Yes, there will be some down-time when you perform the upgrade. ArcGIS Enterprise 10.8 is slated for release later this month. If you are planning to upgrade, you may want to wait for the 10.8 release so you can be at the latest version.