Error retrieving job result from Folder.add() after ArcGIS Online October update

jdyerLACSD — Thu, 23 Oct 2025 16:16:02 GMT

I have a daily ETL that:

Queries new database records
Geocodes addresses in new records
Writes records with geometry to a CSV
Adds the CSV to an ArcGIS Online folder
Publishes CSV
etc...

This script has been running successfully for over a year, but crashed between steps 4 and 5 this morning, presumably due to the latest ArcGIS Online update. The error message is at the bottom of this post.

I replicated the steps in a notebook with a CSV and a shapefile and received a similar error message in both instances when calling the result() method on the job returned from Folder.add().

ERROR [2025-10-23 08:16:08,104]: FolderException: Could not locate the Item: 66ff687e4ef948ada8ba4367c22a8f68
Traceback (most recent call last):
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_content_manager\folder\core.py", line 631, in _process_item_status
item = _arcgis_gis.Item(gis=self._gis, itemid=status_msg["itemId"])
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\__init__.py", line 13724, in __init__
if self._has_layers():
^^^^^^^^^^^^^^^^^^
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\__init__.py", line 13860, in _has_layers
self.type == "Feature Collection"
^^^^^^^^^
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\__init__.py", line 14031, in __getattr__
self._hydrate()
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\__init__.py", line 13983, in _hydrate
itemdict = self._portal.get_item(self.itemid)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_portalpy.py", line 1430, in get_item
return self.con.post("content/items/" + itemid, self._postdata())
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 1529, in post
return self._handle_response(
^^^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 1004, in _handle_response
self._handle_json_error(data["error"], errorcode)
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 1027, in _handle_json_error
raise Exception(errormessage)
Exception: Item does not exist or is inaccessible.
(Error Code: 400)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "[ETL script path]", line 1048, in <module>
message = main(args)
^^^^^^^^^^
File "[ETL script path]", line 1005, in main
msg = updateFacilties(args)
^^^^^^^^^^^^^^^^^^^^^
File "[ETL script path]", line 54, in wrapper
result = func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "[ETL script path]", line 540, in updateFacilties
new_csv = new_csv_job.result()
^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_content_manager\folder\core.py", line 143, in result
item: _arcgis_gis.Item = self.folder._process_item_status(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_content_manager\folder\core.py", line 636, in _process_item_status
raise FolderException(f"Could not locate the Item: {itemid}")
arcgis.gis._impl._content_manager.folder._exceptions.FolderException: Could not locate the Item: 66ff687e4ef948ada8ba4367c22a8f68

Re: Error retrieving job result from Folder.add() after ArcGIS Online October update

JakeSkinner — Thu, 23 Oct 2025 17:41:06 GMT

Hi @jdyerLACSD,

Can you post the code you're using?

Re: Error retrieving job result from Folder.add() after ArcGIS Online October update

StephanieW — Tue, 28 Oct 2025 15:23:49 GMT

Hi @jdyerLACSD are you still running into this issue?

Re: Error retrieving job result from Folder.add() after ArcGIS Online October update

jdyerLACSD — Tue, 28 Oct 2025 15:28:05 GMT

The script ran without any issues the next day, so I don’t know if it was actually related to the AGO update or some other issue. In any case, everything’s working as expected now.

topic Error retrieving job result from Folder.add() after ArcGIS Online October update in ArcGIS API for Python Questions

Error retrieving job result from Folder.add() after ArcGIS Online October update

Re: Error retrieving job result from Folder.add() after ArcGIS Online October update

Re: Error retrieving job result from Folder.add() after ArcGIS Online October update

Re: Error retrieving job result from Folder.add() after ArcGIS Online October update