topic Issues importing GIS from arcgis.gis in ArcGIS Pro 3.5.1 in ArcGIS API for Python Questions

Issues importing GIS from arcgis.gis in ArcGIS Pro 3.5.1

JamesHead-Mears1 — Mon, 23 Jun 2025 05:42:20 GMT

I'm getting the following error when I try and import GIS from arcgis.gis on ArcGIS Pro 3.5.1. Has anyone else come across this issue?

from arcgis.gis import GIS
  File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\__init__.py", line 3, in <module>
    from arcgis.auth.tools import LazyLoader
  File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth\__init__.py", line 1, in <module>
    from .api import EsriSession
  File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth\api.py", line 11, in <module>
    from ._auth import (
  File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth\_auth\__init__.py", line 2, in <module>
    from ._pki import EsriPKIAuth
  File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth\_auth\_pki.py", line 6, in <module>
    from ..tools import parse_url, assemble_url
  File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth\tools\__init__.py", line 3, in <module>
    from ._adapter import EsriTrustStoreAdapter
  File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth\tools\_adapter.py", line 10, in <module>
    from cryptography import x509
  File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\cryptography\x509\__init__.py", line 7, in <module>
    from cryptography.x509 import certificate_transparency, verification
  File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\cryptography\x509\certificate_transparency.py", line 8, in <module>

Re: Issues importing GIS from arcgis.gis in ArcGIS Pro 3.5.1

DanPatterson — Mon, 23 Jun 2025 08:14:58 GMT

Where are you running this from? (python notebook within Pro, jupyter notebook etc etc)

version of the api?

ArcGIS API for Python

if it can't be resolved simply, then raise an Issue on

Esri/arcgis-python-api: Documentation and samples for ArcGIS API for Python

since they tend to not to follow Community as much

Re: Issues importing GIS from arcgis.gis in ArcGIS Pro 3.5.1

JamesHead-Mears1 — Mon, 23 Jun 2025 09:22:39 GMT

Sorry for the lack of info. It's via a python script I put together so I'm guessing Pro?

It is working in arcgis 2.3.0 bundled with ArcGIS Pro 3.3.1 but not in arcgis 2.4.1 bundled with ArcGIS Pro 3.5.1

Re: Issues importing GIS from arcgis.gis in ArcGIS Pro 3.5.1

DanPatterson — Mon, 23 Jun 2025 09:44:53 GMT

Open a python window within arcgis Pro then and enter

from arcgis.gis import GIS

if it doesn't raise an error, then the arcgis module is working fine using the arcgispro-py3 environment.

You might want to preface the above with a basic import

import arcgis

and see if that works if the aforementioned doesn't

if it doesn't, then you have installation issues.

Running a "python script" doesn't guarantee anything, you need to know if you are using the base arcgispro-py3 environment or a clone or a separate conda environment.

Pro can handle scripts/commands when they are run from within their python window, arctoolbox tools or their jupyter notebook environment, anything else needs to be tested.